Being charged full price during a sale

TMHxReezy · Jun 16, 2016

Hello, today i went on Smite and they are having a gem sale. I purchased 8000 gems priced at $59.99 but my account was charged $109.49

is there any way i can at least get the rest of my moneys worth, my money back, or am i just *** out of $50? Help would be very nice

:)

Tankore93 · Jun 16, 2016

Sonic Adventure 2 charge

Even if it was only for yesterday, the fact is that it showed the sale price when i went to check it and then charged me the full price. Had it been listed at full price, it would not be a problem since I would have been charged the advertised price.

ShaneSt.Louis · Jun 16, 2016

Carried on deals advertised as on-sale "only today"

I believe the OP is saying he/she purchased the sale game and the price did not update for the sale and charged him/her full price?

Mister Maka · Jun 17, 2016

Hey there TMHxReezy.

Sorry to hear about the pricing trouble. For issues with billing let's get you in contact with
Phone/Chat support. They'll be able to best help out.

Mister Maka

Hey there TMHxReezy.

Sorry to hear about the pricing trouble. For issues with billing let's get you in contact with
Phone/Chat support. They'll be able to best help out.

ShaneSt.Louis

I believe the OP is saying he/she purchased the sale game and the price did not update for the sale and charged him/her full price?

Tankore93

Even if it was only for yesterday, the fact is that it showed the sale price when i went to check it and then charged me the full price. Had it been listed at full price, it would not be a problem since I would have been charged the advertised price.

Smwutches

You would need to contact support and speak to billing. 1-800-4my-xbox if you're in the US/Canada or http://support.xbox.com/contact-us

darkist1

Maybe its for those that didnt get the game during the sale, and the Free to play is enough to get them to get it at full price.

Being charged full price during a sale