Being billed and not receiving what I´ve bought

BrixtonGunner80 · Feb 2, 2016

I´m being billed in my credit card for the xbox live gold - 1 month membership and I´m not being able to get the free games wich supposedly I shoul have access to ...

Please check out what´s goingo on ...

:)

PUB279 · Feb 2, 2016

Live prepaid does not work

I bought a prepaid membership and my credit card is still being billed. Why?

WilPorta · Feb 2, 2016

FNC: Online Pass

Well, I´ve bought time ago Fight Night Champion for my Xbox 360, I´ve played it a lot and I just love that game, but when I try to play online, it´s impossible since it says my Online Pass isn´t on the console. I´ve bought it to a guy who sells games, but
it´s PAL, while the other game I play online (Fifa 13) is NTSC, I don´t know at all if that´s the problem or not. I´ve contacted EA support a lot of times, but they can´t fix it, and they can´t tell me exactly what the problem is. I´ve downloaded the Online
Pass from the game a lot of times, but it´s always asking to re-download it, I don´t know what to do. I´ve tried everything they said, specially re-downloading it from the xbox, but it didn´t work neither. What I´m saying is that there´s a problem with the
console, since the Online Pass that I "download" isn´t there. I´d like to know if it´s possible that you put it in, you can ask me for any proof that I´ve bought it original and new. I really hope that you can help me, please, I just feel that I wasted my
money without being able to play it online.

Fubski · Feb 2, 2016

For this one, I highly recommend that you contact the Xbox Accounts & Billing Department so they can help you with your case by checking the availability of your Xbox Live Gold via:
support.xbox.com/.../contact-us or 800-469-9269.

Fubski

For this one, I highly recommend that you contact the Xbox Accounts & Billing Department so they can help you with your case by checking the availability of your Xbox Live Gold via:
support.xbox.com/.../contact-us or 800-469-9269.

Georges C.

Hello, first it's a pleasure to be able to help you today.

My name is welcome to the community.

Hello Abdulrahman29, in his report says he tries to buy Game Pass and gives a region error.

Are you in which region, and most importantly, is there any Live Gold subscription or other active subscription in your account?

MehmetKarabulut3

Maybe this can help https://beta.support.xbox.com/help/subscriptions-billing/manage-subscriptions/digital-goods-subscriptions-refund

Hayır yanlış satın aldım ve iade olmuyor.

[Mod Translation - No, I bought it wrong and it's not refundable.]

JaggyTT

To be really honest. NovaLogic made the best FPS when they made the delta force lot. Then as soon as EA saw what was happening with that series, they bought a share of it,, Hence why i`ve said in the past that most games now-a-days dont even come close
to being as good as them back in the day of novalogic....

Pain130798

first ferify if the payment was actually revived, go to a pc, log into your account, then go to your payment history, if the payment does not appear there then it would not be any problem, but if the payment appears there, then try to contact an agent
here https://support.xbox.com/

Being billed and not receiving what I´ve bought