Before you call Xbox Support

Discus and support Before you call Xbox Support in XBoX on Consoles to solve the problem; Hey guys! So I just wanted to let you guys know of a little bit of troubleshooting on your Xbox One console before you resort to calling Xbox Live... Discussion in 'XBoX on Consoles' started by SneakyXBrent, Nov 21, 2014.

  1. SneakyXBrent
    SneakyXBrent Guest

    Before you call Xbox Support


    Hey guys!

    So I just wanted to let you guys know of a little bit of troubleshooting on your Xbox One console before you resort to calling Xbox Live Support. I have personally had amazing success in resolving many issues with this troubleshooting. Its easy and fast
    to do, so why wouldn't you give this a try Before you call Xbox Support :)

    Step 1: Settings>Disc and Blu-Ray>Persistent Storage> click on "clear persistent storage" ( don't worry this will not delete anything that you have saved on your console, this is kind of like clearing your browser history/cookies on a computer)> "clear persistent
    storage a total of 3 times (I know it sounds weird but just try it)

    Step 2: Press and hold the power button on the CONSOLE, until it turns off on its own and then let go of the power button on the CONSOLE.

    Step 3: Unplug the power cord from the back on the console and then let the console sit UNPLUGGED for 3 MINUTES.

    If the steps work just let me know, ive had great success on resolving issues such as getting stuck on the loading screen of a game, no pins showing up on the dashboard, games freezing, and DLC missing.

    Thanks guys and good luck!



    :)
     
    SneakyXBrent, Nov 21, 2014
    #1
  2. RA Helios
    RA Helios Guest
    Never unlocked "unlockables from beta, help!

    Why didn't you call Xbox support before you came on to the Xbox live forum?
     
    RA Helios, Nov 21, 2014
    #2
  3. Haakan
    Haakan Guest
    Can't connect to xbox live

    It sounds like you need to call xbox support - havnt seen this error code before
     
    Haakan, Nov 21, 2014
    #3
  4. Hordie
    Hordie Guest

    Before you call Xbox Support

    Thanks for the tip Sneaky!
     
    Hordie, Nov 21, 2014
    #4
  5. Hordie Win User

    Before you call Xbox Support

    Thanks for the tip Sneaky!
  6. RA Helios Win User

    Never unlocked "unlockables from beta, help!

    Why didn't you call Xbox support before you came on to the Xbox live forum?
  7. medium bloke Win User

    Before you waste time calling :)

    Hi Sneaky!

    Nice post! Remember to try not to bump threads older than about a month, as it keeps the newer threads on top.

    Thanks!
  8. Miss Diggz Win User

    Before you waste time calling :)

    Hey there SneakyXBrent,

    Thanks for posting up the helpful troubleshooting steps for your fellow gamers! If in the future you come across anyone on the support forums who is currently experiencing an issue that could try out these steps, feel free to link to this thread to accompany
    your posts. Thanks again and if you have any Xbox Support related questions, feel encouraged to create a new thread detailing what you're experiencing. We are here to help out! :)
  9. Dakrkplayer2 Win User

    XB1 network issues

    Before you go and called XBOX tech support. Call you ISP to check you connection and connection gear. It might to be on your ISP side of things.
Thema:

Before you call Xbox Support

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