Beexcellent Headset Mic Not Working

Thank you everyone.

I have done a hard reset and the problem is still there.

I also tried our neighbours controller and it seem to work with theirs - bizarre! Do you still think the Headset adaptor may work? My feelings is to try it as why would 2 controllers stop working one after the other!

The headset is the Beexcellent GM-1 Gaming Headset 3.5mm. It works fine on our other computers (even the mic).

Look forward to hearing from you

This is a new headset, the make and model is Beexcellent GM-1. I checked and this supports XBox One

Beexcellent Gaming Headset, the same headset I was using when the option was there before, and (at the time) I was using the same controller when I noticed the option to adjust the party and game volumes was gone.

Edit - I looked at the wrong box and put a different headset than what it actually was.

i have the XO 4 headset from turtle beach and the mic doesn't work even the mic that game with my headset isn't working

Beexcellent Gaming Headset, the same headset I was using when the option was there before, and (at the time) I was using the same controller when I noticed the option to adjust the party and game volumes was gone.

Edit - I looked at the wrong box and put a different headset than what it actually was.

Sorry for the later reply ive been on vacation. Have you attempted to use a different controller/headset. It could be the headset or the port on your controller is faulty