been over three weeks waiting for 25000 points

Discus and support been over three weeks waiting for 25000 points in XBoX Rewards & Social to solve the problem; first. it said by may 29th then u said by jun 15 still nothing can you help 7d4b1ef1-7716-4fdc-a117-7e5f7b7956f9 Discussion in 'XBoX Rewards & Social' started by HEARTSBLOOD, Jun 16, 2018.

  1. HEARTSBLOOD
    HEARTSBLOOD Guest

    been over three weeks waiting for 25000 points


    first. it said by may 29th then u said by jun 15 still nothing can you help

    :)
     
    HEARTSBLOOD, Jun 16, 2018
    #1
  2. THE HOWIE
    THE HOWIE Guest
    no point been over two months

    I am still waiting for my points, last time I was told in six weeks its been over 8
     
    THE HOWIE, Jun 16, 2018
    #2
  3. XBLRewards8
    XBLRewards8 Guest
    Been waiting over two weeks for my rewards

    Hello,

    From the FAQ on Vault Credits:

    I claimed Rewards Credits from the vault. When will I receive them?

    If you claim Rewards Credits from the MyVIP Vault, they should appear as pending in your account within 96 hours. Once they are pending in your account, the normal deposit process kicks in. Generally if you have over 5,000 Rewards Credits pending in your
    account in the first half of any given month, that amount will be converted to your local currency and deposited into your Microsoft account on or around the 30th of that same month. If the Credits show as pending in the second half of the month, that amount
    will be deposited into your Microsoft account on or around the 15th of the next month.


    Please note you need at least 5,000 Rewards Credits pending to automatically trigger a deposit, though you can request a deposit for the next scheduled date as long as you have 1,000 Credits pending. Also, if you have ongoing issues with us depositing
    into your account, such as your account not matching up with your billing location, you might want to consider choosing a different prize from the vault, as we won’t be able to deliver your Rewards Credits until the deposit issue is resolved.
     
    XBLRewards8, Jun 16, 2018
    #3
  4. XBLRewards8
    XBLRewards8 Guest

    been over three weeks waiting for 25000 points

    Hello,

    From the previously available FAQ on Vault Credits:

    I claimed Rewards Credits from the vault. When will I receive them?

    If you claim Rewards Credits from the MyVIP Vault, they should appear as pending in your account within 96 hours. Once they are pending in your account, the normal deposit process kicks in. Generally if you have over 5,000 Rewards Credits pending in your
    account in the first half of any given month, that amount will be converted to your local currency and deposited into your Microsoft account on or around the 30th of that same month. If the Credits show as pending in the second half of the month, that amount
    will be deposited into your Microsoft account on or around the 15th of the next month.


    Please note you need at least 5,000 Rewards Credits pending to automatically trigger a deposit, though you can request a deposit for the next scheduled date as long as you have 1,000 Credits pending. Also, if you have ongoing issues with us depositing
    into your account, such as your account not matching up with your billing location, you might want to consider choosing a different prize from the vault, as we won’t be able to deliver your Rewards Credits until the deposit issue is resolved.


    You can review when your Credits were pending, as well as when you had 5000 pending, on the MyStatement on the MyRewards page. You can also see your deposit as currency from the Microsoft Commerce page. Please note that due to the large volume of deposits,
    your deposit will occur around the 15th, including up to a few days before or after that date.
     
    XBLRewards8, Jun 18, 2018
    #4
  5. XBLRewards8 Win User

    been over three weeks waiting for 25000 points

    Hello,

    From the previously available FAQ on Vault Credits:

    I claimed Rewards Credits from the vault. When will I receive them?

    If you claim Rewards Credits from the MyVIP Vault, they should appear as pending in your account within 96 hours. Once they are pending in your account, the normal deposit process kicks in. Generally if you have over 5,000 Rewards Credits pending in your
    account in the first half of any given month, that amount will be converted to your local currency and deposited into your Microsoft account on or around the 30th of that same month. If the Credits show as pending in the second half of the month, that amount
    will be deposited into your Microsoft account on or around the 15th of the next month.


    Please note you need at least 5,000 Rewards Credits pending to automatically trigger a deposit, though you can request a deposit for the next scheduled date as long as you have 1,000 Credits pending. Also, if you have ongoing issues with us depositing
    into your account, such as your account not matching up with your billing location, you might want to consider choosing a different prize from the vault, as we won’t be able to deliver your Rewards Credits until the deposit issue is resolved.


    You can review when your Credits were pending, as well as when you had 5000 pending, on the MyStatement on the MyRewards page. You can also see your deposit as currency from the Microsoft Commerce page. Please note that due to the large volume of deposits,
    your deposit will occur around the 15th, including up to a few days before or after that date.
  6. lfc ultra Win User

    Fix the Microsoft rewards app on Xbox one please

    Ive been waiting over 2 weeks for the gears pop 500 points thing to work..
  7. connordavisj Win User

    Repair Return Address

    Hopefully it will be sorted soon. I'm waiting on an email to confirm things have been changed over and then I guess I'll be sending the thing on its way. This is going to be a terrible three weeks.
  8. XBLRewards8 Win User

    Been waiting over two weeks for my rewards

    Hello,

    From the FAQ on Vault Credits:

    I claimed Rewards Credits from the vault. When will I receive them?

    If you claim Rewards Credits from the MyVIP Vault, they should appear as pending in your account within 96 hours. Once they are pending in your account, the normal deposit process kicks in. Generally if you have over 5,000 Rewards Credits pending in your
    account in the first half of any given month, that amount will be converted to your local currency and deposited into your Microsoft account on or around the 30th of that same month. If the Credits show as pending in the second half of the month, that amount
    will be deposited into your Microsoft account on or around the 15th of the next month.


    Please note you need at least 5,000 Rewards Credits pending to automatically trigger a deposit, though you can request a deposit for the next scheduled date as long as you have 1,000 Credits pending. Also, if you have ongoing issues with us depositing
    into your account, such as your account not matching up with your billing location, you might want to consider choosing a different prize from the vault, as we won’t be able to deliver your Rewards Credits until the deposit issue is resolved.
  9. Rick Higgins Win User

    Still have not received Alan wake, American nightmare, or quantum break windows codes

    I have not received any codes and it's been over 2 weeks, Monday it will be three weeks. :-(
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been over three weeks waiting for 25000 points

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