because the entire game menu is blank

Hi. My name is Brilliant and I am happy to assist you today.

Here are a few tips to troubleshoot your game on Console:
1. Check for known issues.
2. Restart the game.
3. Power cycle your machine.
4. Test your network connection.
5. Try using a different profile.
6. Remove and re-add your profile.
7. Clear the local save and resync with the cloud.

For more details on the above kindly visit: https://support.xbox.com/help/games-apps/troubleshooting/game-issues-solution

Here are a few troubleshooting tips for PC:
1. Restart your device.
2. Update Windows.
3. Update your device drivers.
4. Update the Xbox and Gaming Services apps.
5. Sign into the Xbox app and Store using the same account.
6. Remove and reinstall Gaming Services.
7. Make sure your date and time is correct.
8. Disable your antivirus.
9. Use the app troubleshooter.
10. Repair and reset the Xbox app.

For more details on the above and more troubleshooting tips, kindly visit: https://support.xbox.com/help/games-apps/troubleshooting/troubleshoot-games-windows-10

I hope this helps resolve your query.

There is an error with the update. Once completed the game marketplace menu is blank.

Just launch a different app or game. Then go back to the home screen and scroll over to game that is stuck or blank. Press the menu button select close.. If that doesn't keep it from freezing, then I suggest doing the power cycle.

1. Hold the menu button down while holding a finger on the white xbox logo on the console, for 8-10 seconds until the entire unit turns off.

2. Wait 30 seconds and restart. This will clear your DRAM memory, and help with cache problems.

and my tags are gonna stay blank the entire time (for those tag hunters)

Also, don't press A if the screen is still blank because it closes the menu if I recall. Just reboot, follow the steps and use the D-pad to go down to the next resolution. It will eventually work.