"Because of your past behavior, you can't send messages." Error to NEW Xbox Live account.

Hey there -



For any information concerning Enforcement actions taken against your account, you'll want to head over to the
Xbox Live Enforcement site. We do not have any information on their behalf nor are we able to assist or speculate further.



Thanks for understanding.

Hey Garth!

Nice Gamertag! If you do not see any current Enforcement Actions on that page, try each of the steps on our

'Why can't I send messages?' support page. Once you verify a phone number on the account, give your Xbox One console a quick power cycle by holding the power button and try again after you boot up.

Keep us posted!

exact same. I can receive messages but I can't send any and it says the same thing.... what the heck? I just barely got 4 friends and only one messaged me my name but I can't reply because of "past behavior"? But I don't have any past behavior.....sooooo.....

FormulaFall586,

So I assume the website you went to was enforcement.xbox.com ? If not, this is a website that logs all of your past and current suspensions/bans and can give you more information as well as a way to try to appeal the suspension. If the suspension is over
and the restrictions are still there, you can try deleting your profile, power cycling your console, and reloading your profile onto your Xbox. This will reset and reload the latest account settings to your console and clear out of date enforcement actions.

Let us know if you try this and if it helps or not!

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Hit Upvote if this Helps!

Hey there Syth.

Have you had a chance to head over to Enforcement.xbox.com and check for any Enforcement actions made to your account? That would be your first step for any notifications of past behavior. Keep us in the loop