Beacuse they didn't deposit my 3850 credits rewards

Hello regordete53,

Your 3850 Credits were deposited on March 8th, and deposited into your Microsoft Account as currency. From our FAQ:

¿Cuál es el valor monetario de los créditos Rewards?

5,000 créditos Rewards equivalen a $65.

Since you only received 3850 Credits, you only had a deposit of $50 MXN.

Hello mdeneen99,

From the FAQ for the Simply Rewarding offer:

When will I receive my Rewards Credits?

After you have completed the offer, your Rewards Credits will appear as pending within 96 hours.

Note that pending and deposited are two different Credit types. Pending Credits are undeposited, and are awaiting action to move to the deposited state. Pending Credits require one deposit cycle to process. A general rule of thumb is Credits
pending on the 1st through 15th will be deposited in the end of month deposit. Credits pending on the 16th through the 31st will be deposited in the mid-month deposit the following month. Therefore, your deposit will not occur until the end of the month.

For help with Rewards program offers, you'll want to post in the Xbox Rewards Questions forum.

Rewards credits are not like Microsoft Rewards points. The credits are deposited directly into your Xbox account as currency.

Thanks, that's mean for 50,000 rewards credits they will be directly deposited as USD $50 to my account? (I'm in the US)

Probably beacuse a microsoft account balance could include free credit earned from microsoft rewards and they want people to pay legitimately

Hello oneKODIAK,

From the FAQ:

When will I get my Rewards Credits?



Rewards Credits will be converted into your country's local currency and deposited into your Microsoft account by the 15th and 30th of each month, once you hit 5,000 Credits. If you have less than 5,000 Credits, they will be held as Pending until a quantity
of 5,000 is reached.

Since you were beneath 5000 Credits, we did not schedule a deposit for you. Also from the FAQ:

What if I want my Rewards Credits, but I don't have 5,000 accumulated?



If you reach 1,000 Rewards Credits or more but don't have the 5,000 Credits needed to automatically trigger a deposit, a 'Request Deposit' button will appear on your MyRewards page. Click the button to request your credits, which will be deposited into
your Microsoft account by the next scheduled deposit date. Check out the progress bar at the top of your MyRewards page to see your Credits progress.

Pending Credits require one deposit cycle to process. A general rule of thumb is Credits pending on the 1st through 15th will be deposited in the end of month deposit. Credits pending on the 16th through the 31st will be deposited in the mid-month deposit
the following month.