bc Can I repair my Xbox elite 2 controller. (Left stick drift, and bumpers dont read inputs)

Hi Alex! My name is Darhyl and I’d be more than happy to help you with your query.

I'm sorry you are experiencing this with your Xbox Elite series 2 controller. No worries, let me help you sort this out.

It's important to note that this is a public user-to-user community forum, and none of us here work for Microsoft.

You can request a free warranty replacement order for your Xbox Elite series 2 controller by signing your account, registering your controller serial number, and follow the instructions using the link below:

https://support.xbox.com/en-US/help/hardware-network/controller/controller-warranty

Thank you for your kindness and understanding! Please feel free to let me know if you need anything else.

If the reply was helpful, please don’t forget to upvote or accept it as an answer, thank you so much. Stay cool and have a great day Alex!

Best regards,
Darhyl

Hi there!

That's odd that your left stick seems to only drift in the Hitman games . Does the right stick drift as well? I'm assuming that controls the camera and aim.

I recommend opening up the Xbox Accessories app and then go into the Configuration page for your Elite controller. From here scroll over to Left Stick to get into the sensitivity graph. This page will give you a visual representation of the input your controller
is receiving. You can notice from here if your left stick is drifting in general and not just in those games. It's possible that the in game sensitivity settings make it more noticeable then any other games if the stick is in fact drifting after the stick
goes back to it's original position after being pressed.

To compensate you can make a controller configuration profile for the Hitman games and set the left stick to Smooth or Delayed to have some more resistance on how far the controller inputs go. Play around with the slider and choose a setting that best resists
the controller drift. You can set it to Slot 1 or 2 and switch to this profile whenever you play Hitman.

same.

my 1st elite: crash gumi grips. send back to service, but i buy a new one for this 2 week. Try this new: right stick drift to right...

ok, my 1st elite came back, try this. left stick drift to right (fresh new controller from ms service)

ok i sent back this 2 broken Elites.

1-2 week done, get 2 new fresh Elites... tested... both new Elite's (my 3rd and 4th) left sticks drift to right...

my last 5 Elites broken, 3 fresh from Xbox Support. Thats a big joke.

i payed £80 for a replacement elite controller which was sent to me with a broken left bumper, so i sent it off for repair all to have to sent back with a broken right thumb stick! now it just says repair complete and says its out of warrenty with no way to sent it for repair again and when i try to contact surport it says unable to call back! so im stuck with a controller with bad stick drift i payed £80 for. they really need to sort out there customer sevice.

I'm sorry to here that sadly I had my elite series 2 controller do the same thing, it started with the x button and then the bumpers, I noticed stick drift of both the sticks, sadly when I went to the store to exchange it for another one they had no
elite series 2 controllers in stock, I switched to the Razer wolverine ultimate edition and so far its a great controller