Battlestar galactica deadlock xbox one

I really enjoyed Battlestar Galactica: Deadlock despite it being quite different to my other games.

Hi royalnavy124,

I'm sorry to hear that restarting the console does not help or re-installing the game. The next thing to try would be
a soft factory reset.

1. Press the Xbox button to open the guide.
2. Select System > Settings > System > Console info.
3. Select Reset console.

Make sure to select "Keep my games & apps" and have the correct account login information plus your Wi-Fi password ready if you connect wireless because you will need to re-add the account's that were on the Xbox and re-connect to your
network during the reset.

Let us know if that helps!

Hi it is only this game that has this issue there's nothing in the menu

I have tried the restart no luck i have installed and reinstalled nothing

Hello RoyalNavy124,

Thank you for posting here on the Xbox forums. Let us know all troubleshooting steps you have already performed, along with the following details.

Do you have audio issues with any other games or apps? Have you navigated the in-game settings to see if there are any audio settings that you can adjust?

If you haven't already, you can start with
power cycling your console.

Hi there HeroicBanzai888!

Unfortunately, we wouldn't have direct insight into the certification process from here at Support; we don't have visibility into where in that process the patch may currently be.

We're also unable to speculate on Sony's certification process, as they are a separate company. Thanks for your continued patience, and keep an eye out for that patch on Xbox!