Battlefield bad company 1 not showing as owned

Back in 2009 i bought shadow complex and battlefield bad company 1 digitally, shadow complex is on the ready to install list but BFBC1 isn't, if i look up the game in the store it list it to buy it, when i turn on the 360 the game is listed as owned and
i can re-download it, any ideas?, the game was purchased with this account.

:)

 

Battlefield Vets Sound Off!

-Battlefield Bad Company 1 (Xbox 360)

-Battlefield 1943 (Xbox 360)

-Battlefield Bad Company 2 (Xbox 360)

 

Battlefield Vets Sound Off!

Battlefield Bad Company 1

Battlefield Bad Company 2

Battlefield 1943

Battlefield Heroes

Although I only played 4 games, I'm loving my VET Rank of 15.

 

Hey there Night Shadow CA,

Are you able to locate the purchase on
commerce.microsoft.com? If so, can you share a screenshot of the purchase so we can take a closer look? Make sure not to include any personal information.

Thanks so much!

_______________________________________________________



Xbox Forums Staff

Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
Insider Program Forums for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

HERE for the best info.

 

I would attempt to sign out reboot console and then sign back in.

 

Hi, Mister Mascot, my purchases on commerce.microsoft.com only go back as far as may 2010 and this was a year before, and i don't know if it will show due to being paid with microsoft points, i'm
including a screenshot of the 360 download history and the game page showing as already purchased, hope it helps.





Hi pr1malg3ar, i,ve tried

 

Hi pr1malg3ar, i've tried singin in and out, rebooting the console and turning it on and off several times since the game started being back comp a month or so ago.

 

Thanks for the screenshot, in this case it'll be best to contact our chat team for a closer look into the account and billing history.

You can contact Official Xbox Support through either the live chat option (if available) or phone team
HERE.

_______________________________________________________



Xbox Forums Staff

Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
Insider Program Forums for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

HERE for the best info.

 

Thanks, i'll phone support.