Battlefield 5 says I do not own the full version of the game

Discus and support Battlefield 5 says I do not own the full version of the game in XBoX Games and Apps to solve the problem; So recently I re-downloaded battlefield 5 on my new series s and was immediately troubled when the game informed me that I need to upgrade to play... Discussion in 'XBoX Games and Apps' started by Tyler Brunson, Jul 18, 2022.

  1. Battlefield 5 says I do not own the full version of the game


    So recently I re-downloaded battlefield 5 on my new series s and was immediately troubled when the game informed me that I need to upgrade to play multiplayer and that I'm a "trial player" even though I bought the game upon release and have 173 hours of playtime, I tried re-installing the game and clearing reserve space to no avail and the solution doesn't appear to be online, if I switch to my xbox one s it let's me play the game just fine but doesn't let me play on my new console, hope someone can help, thanks.

    :)
     
    Tyler Brunson, Jul 18, 2022
    #1
  2. Lucas Lauer Win User

    Battlefield 5 says I do not own the full version of the game

    Hello, Tyler. Thanks for reaching out. I'm Lucas, an Independent Advisor and a Microsoft user just like you. I'll be glad to help you out.

    This is not a disc game, right?

    Please remove and add your account to the console, performing a power reset in-between:

    Remove Account:
    1. Press the Xbox button. ​​​
    2. Select System > Settings > Account > Remove accounts. ​​​
    3. Select the account that you want to remove, and then Remove. ​​​
    4. Close. ​​​
    ​​​
    Power Reset:
    1​​. Turn off your console and your router/modem.
    2. Unplug all the cables from both devices (power, HDMI, etc..) and wait 2 minutes.
    3. After 2 minutes, plug all the cables in again on your router/modem and wait for all the lights to show up.
    ​​​4. Plug all the cables on your console and turn it on.

    Add Account:
    1. Press the Xbox button.
    2. Select Profile & System > Add or switch > Add new.
    3. Enter the email address and password for the Microsoft account that you want to add.
    4. Read the Microsoft Service Agreement and Privacy Statement, and select I Accept.
    5. Follow the steps to configure your Sign-In & Security preferences.

    Please let me know how it goes.
  3. Misses Quinzel Win User

    DOA Starter Set 2 + Characters pack has no character unlock content

    Hey, OblivionFu! The description also reads:

    "This set unlocks all the content in the full version of Dead or Alive 5 Last Round."

    There are two versions of DoA5LR;
    DoA5LR Full Game
    and
    DoA5LR: Core Fighters
    . If you do not own the Full Game, this content will not fully unlock for you in game. You will need to make the purchase of the full game as well for the Starter Set to work in the game.

    If you do own the Full Game, one thing that could also cause this is not being in the same physical location as to what your account is set to. Say, if you're located in the US, but have your account set to the UK, that will cause licensing issues. We highly
    suggest making sure your account's region reflects your physical location.

    If you've made sure of both of these, please post back so that we can look into this further. Thanks!
  4. Jon.Bell Win User

    How can you tell if you own a game that's currently on gamepass or just a trial?

    So in the Xbox store it says that I OWN the game, but I actually only own the trial version. If the game is on gamepass, the option is "installable" meaning I don't own it. It's installable because it's on gamepass, but if the game offers a trial and I've downloaded that trial, the store says I OWN the game. This has caused me to purchase DLC for a game I only own the trial for. I need to know how to tell if a game I have is only the trial version of the full game.
  5. Scorpion187 Win User

    Battlefield 5 store says I don’t own it

    Dont know what ea and or microsoft has done.
  6. Nikki Mond Win User

    Battlefield 5 store says I don’t own it

    Same for me. Wont let me play since the update but I own the game for months now. Wants me to purchase the game again.

    I think this is EAs fault for introducing the new trial!
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Battlefield 5 says I do not own the full version of the game

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