Battlefield 4 download error

about a month ago (9/15/16) I bought battlefield 4 on sale fot $4.50. On sale because I am a Xbox gold member. The game started to download but stopped at 16%. It has been over a month and still no progres. I have uninstalled and reinstalled multiple times
but to no avail. I did own this game on my OLD XBOX 360 IN DISC FORM. I bought the game digitaly for my new XBOX ONE. I have called Microsoft multiple times but still can't find any solution to my problem. Please help

:)

 

Battlefield 4, Deals with Gold Error

Battlefield 4, Deals with Gold Error

Battlefield 4 did not download properly when I purchased on Xbox live Gold at discounted price of $4-$5. Is there anyway I can rectify this problem? Shows up in my game hub, but when launching the game prompts to insert disc or obtain service from EA? Is
this an issue that Xbox support can assist with? Please help!

 

Xbox One Fail Games Won't Load

I'm having problems with my digital download games. COD Ghosts & Battlefield 4 is all I have at the moment. I have uninstalled and reinstalled more times than I can count, have also done the factory reset, cleared persistent drive, full power off and I still have issues. It's like rolling dice when downloading these games because it's random stuff that doesn't work.

So let's start with my son's console. Launch day 11-22-13 I hooked it up and starting downloading cod ghosts via the xbox store on the console. Once it was done the game would not load, it just hung at the loading screen. I uninstalled it and reinstalled it constantly it finally started working Saturday night on his console but once he got to a certain point in the campaign it would fail to load giving a disk read error, "Disc Read Error 'cornered'". I'm guessing that is referring to a point in the campaign. Microsofts solution was to ship out a new console. Got the new console set it up started the download for cod ghosts. When it finished tried to play and it wouldn't load the game... Are these hard drives bad or what? Seems like my downloads keep getting corrupted. I'm sending back the replacement console because it's worse than what I had.

On my console the download games didn't start working until Monday. I have ghosts and battlefield 4. Battlefield 4 kicks me back to the home screen 90% of the time when changing maps. That's pretty much the only issue I'm having for that game. Ghosts seems to be working fine on my console but I haven't really played the campaign enough to tell if it's fully working.

To this day Microsoft does not have a solution. Their customer support is a joke and a waste of time. Should have got a ps4 I guess.

 

Hi bomberr3!

Sorry to hear that you're having download issues. You mentioned you talked to support—what troubleshooting steps did they have you go through? Is it working any better today?

Let us know!

 

Well i called a total of 3 times, but once i got disconnected. The other 2 times i did stuff like clearing the MAC address, power cycling the xbox, unplugging the router, and hooking up to an ether net cable. I have also checked my bandwidth usage to see
if it is restricted, but it is not. The only problem that i know for sure affects my network and gameplay is my NAT type. Even though this only affects who i can hear with a mic, I thought it was worth mentioning, The NAT type is strict. Again this only affects
one game and I don't know what a NAT type is but think you should know. Thank you for taking the time and effort to help me, please respond whenever you can.

 

Thanks for clarifying bomberr3!

To check, are you installing the game to your Xbox One or do you have an external drive that you're installing to? If you're installing to an external storage device, let's try switching over to your Xbox One to see if there's any change. Keep us in the
loop

 

I am downloading to my xbox one, i do not have an external device plugged in. Please try to get back to me as soon as possible, thanks