Battlefield 4, bad support.

Discus and support Battlefield 4, bad support. in XBoX Games and Apps to solve the problem; i owned battlefield a while ago, august more or less, and i had premium then, now i bought the game again but it shows that i have premium but it... Discussion in 'XBoX Games and Apps' started by MaybeFinished, Feb 18, 2017.

  1. MaybeFinished
    MaybeFinished Guest

    Battlefield 4, bad support.


    i owned battlefield a while ago, august more or less, and i had premium then, now i bought the game again but it shows that i have premium but it doesnt show me any of the DLC. i have all the free DLC and ones i purchased separately, but the premium DLC
    doesnt show. i got lied to by some support team idiot telling me id get the code in 5 business days and that was complete and utter ****. now i ask what i can do because not only have i gone to EA games to find this problem out but at the same time i uninstalled
    and reinstalled and it did nothing.


    :)
     
    MaybeFinished, Feb 18, 2017
    #1
  2. Windows10XboxOne
    Windows10XboxOne Guest
    Battlefield Vets Sound Off!

    Battlefield Bad Company 1

    Battlefield Bad Company 2

    Battlefield 1943

    Battlefield Heroes

    Although I only played 4 games, I'm loving my VET Rank of 15.
     
    Windows10XboxOne, Feb 18, 2017
    #2
  3. REPULSIVE TACO
    REPULSIVE TACO Guest
    Whats your Favourite Online Multiplayer..?

    Call of Duty 4 and Battlefield: Bad Company 2
     
    REPULSIVE TACO, Feb 18, 2017
    #3
  4. MRizkBV
    MRizkBV Guest

    Battlefield 4, bad support.

    Did you buy premium for Battlefield 4 separately, or got it for free during the promotional period using an EA Access subscription? If free using EA Access subscription then you must subscribe again before you get access to the DLCs again.
     
    MRizkBV, Feb 19, 2017
    #4
  5. MaybeFinished
    MaybeFinished Guest
    i bought it seperately, i did have ea access though, but i didnt get premium THROUGH ea access. all EA support technicians ive talked to said i owned premium but there isnt any help towards me. they havent told me anything else other than i have it.,
     
    MaybeFinished, Feb 19, 2017
    #5
  6. Mister Mascot
    Mister Mascot Guest
    Hey there MaybeFinished,

    Have you been able to verify on
    commerce.microsoft.com     where you have the purchase listed for the content? You'll be able to check in your purchase history. Also, if you're not able to see it in your history, is it possible that you might have obtained the content through game sharing
    with a friend? Do you have any other accounts on your console? If so, it's worth checking to see if they're able to download the content as well.

    _______________________________________________________



    Xbox Forums Staff

    Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
    Insider Program Forums     for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

    HERE     for the best info.
     
    Mister Mascot, Feb 20, 2017
    #6
  7. MaybeFinished
    MaybeFinished Guest
    ive literally tried everything, i was told to come here. nothing has worked, i DO own premium, EA support says so. i want this fixed right now.
     
    MaybeFinished, Feb 27, 2017
    #7
  8. Mister Mascot
    Mister Mascot Guest

    Battlefield 4, bad support.

    If you're not seeing the purchase listed on
    commerce.microsoft.com     then you'll need to speak with our Chat/Phone team to take a closer look at your account. We're not able to handle billing or account issues over the forums. Which this would then be a billing or account issue at that point. You can
    contact Official Xbox Support through either the live chat option (if available) or phone team
    HERE.
     
    Mister Mascot, Feb 28, 2017
    #8
  9. MaybeFinished
    MaybeFinished Guest
    stop making me go into an infinite loop. your service is asinine and can not fix anything. if i go to the chat support, ill get sent here, i got sent here, now im being told to go back to the chat support. i dont get it, give me my premium and let me go,
    jesus christ.
     
    MaybeFinished, Nov 2, 2018
    #9
  10. MaybeFinished Win User

    Battlefield 4, bad support.

    Hey there ,

    Have you been able to verify on
    commerce.microsoft.com     where you have the purchase listed for the content? You'll be able to check in your purchase history. Also, if you're not able to see it in your history, is it possible that you might have obtained the content through game sharing
    with a friend? Do you have any other accounts on your console? If so, it's worth checking to see if they're able to download the content as well.

    _______________________________________________________

    Mister Mascot

    Xbox Forums Staff

    Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
    Insider Program Forums     for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

    HERE     for the best info.

    ive literally tried everything, i was told to come here. nothing has worked, i DO own premium, EA support says so. i want this fixed right now.

    If you're not seeing the purchase listed on
    commerce.microsoft.com     then you'll need to speak with our Chat/Phone team to take a closer look at your account. We're not able to handle billing or account issues over the forums. Which this would then be a billing or account issue at that point. You can
    contact Official Xbox Support through either the live chat option (if available) or phone team
    HERE.
    stop making me go into an infinite loop. your service is asinine and can not fix anything. if i go to the chat support, ill get sent here, i got sent here, now im being told to go back to the chat support. i dont get it, give me my premium and let me go,
    jesus christ.
  11. MaybeFinished Win User

    Battlefield 4, bad support.

    Hey there ,

    Have you been able to verify on
    commerce.microsoft.com     where you have the purchase listed for the content? You'll be able to check in your purchase history. Also, if you're not able to see it in your history, is it possible that you might have obtained the content through game sharing
    with a friend? Do you have any other accounts on your console? If so, it's worth checking to see if they're able to download the content as well.

    _______________________________________________________

    Mister Mascot

    Xbox Forums Staff

    Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
    Insider Program Forums     for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

    HERE     for the best info.
    ive literally tried everything, i was told to come here. nothing has worked, i DO own premium, EA support says so. i want this fixed right now.
  12. MRizkBV Win User

    Battlefield 4, bad support.

    Did you buy premium for Battlefield 4 separately, or got it for free during the promotional period using an EA Access subscription? If free using EA Access subscription then you must subscribe again before you get access to the DLCs again.
  13. Mister Mascot Win User

    Battlefield 4, bad support.

    Hey there MaybeFinished,

    Have you been able to verify on
    commerce.microsoft.com     where you have the purchase listed for the content? You'll be able to check in your purchase history. Also, if you're not able to see it in your history, is it possible that you might have obtained the content through game sharing
    with a friend? Do you have any other accounts on your console? If so, it's worth checking to see if they're able to download the content as well.

    _______________________________________________________



    Xbox Forums Staff

    Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
    Insider Program Forums     for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

    HERE     for the best info.

    ive literally tried everything, i was told to come here. nothing has worked, i DO own premium, EA support says so. i want this fixed right now.
    If you're not seeing the purchase listed on
    commerce.microsoft.com     then you'll need to speak with our Chat/Phone team to take a closer look at your account. We're not able to handle billing or account issues over the forums. Which this would then be a billing or account issue at that point. You can
    contact Official Xbox Support through either the live chat option (if available) or phone team
    HERE.
  14. Mister Mascot Win User

    Battlefield 4, bad support.

    Hey there MaybeFinished,

    Have you been able to verify on
    commerce.microsoft.com     where you have the purchase listed for the content? You'll be able to check in your purchase history. Also, if you're not able to see it in your history, is it possible that you might have obtained the content through game sharing
    with a friend? Do you have any other accounts on your console? If so, it's worth checking to see if they're able to download the content as well.

    _______________________________________________________



    Xbox Forums Staff

    Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
    Insider Program Forums     for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

    HERE     for the best info.
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Battlefield 4, bad support.

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