Battlefield 3 won't launch...

Discus and support Battlefield 3 won't launch... in XBoX Games and Apps to solve the problem; Alright, so I already consulted with EA's support on this already with no avail, so they pointed me to ask here my main concern about this game. My... Discussion in 'XBoX Games and Apps' started by Alin Ionut, Oct 11, 2023.

  1. Alin Ionut
    Alin Ionut Guest

    Battlefield 3 won't launch...


    Alright, so I already consulted with EA's support on this already with no avail, so they pointed me to ask here my main concern about this game. My main issue is that the game won't open via EA's Battlelog client. Like always when I'm trying to launch the game it will pop-up in taskbar then close itself immediately with no error,nor even letting me to open the game's window. This thing lasts like for 2 seconds.

    Already tried:

    - Reinstalling the game.

    - Reinstalling the EA App.

    - Checking if all the drivers are in order and if all redistributable are installed/repaired.

    - Clearing the cache of both the EA app and Chrome.

    - Trying to launch the game via Edge and Firefox.

    - Downloading and using some outdated extensions for the battlelog.

    - Installing the game and the EA app on another computer.

    - Trying to play on another Microsoft Account.

    - Deleting all EA related files on C: partition.

    - Turning off all the ad-blocker extensions and eventually all Chrome extensions to don' t be able to interfere with battlelog.

    - Tried to use Ethernet cable for better internet connection.

    - Deleted the savegame and setting from My Documents.

    Nothing worked...

    I'm posting these files in the hope someone will take them as clues for a possible solution:

    Windows crash report

    dxdiag

    Issue screenrecording

    :)
     
    Alin Ionut, Oct 11, 2023
    #1
  2. RichieB_ Win User

    Battlefield 3 won't launch...

    Hi Alin Ionut,

    Greetings!

    Thank you for publishing in Microsoft Community.

    We understand that you need help with your Battlefield 3 game that won't launch. We truly understand how frustrating this can be.

    Based on your information provided even though on another computer the game still won't work. There is possible chance that it might be an on going or known issue for that game.

    What we can highly recommend for this is directly contact the EA Support team to further investigate the issue. They have the right tools and information that might provide you a resolution with your concern.

    You may click this link to be directly routed to their support page: EA Help: Official Support | United States

    Thank you,

    Microsoft Community Moderator
  3. Alin Ionut Win User

    Battlefield 3 won't launch...

    I don't think so it is an on going issue as many players still play the game flawlessly. Here is the report of the App crash:

    Version=1

    EventType=APPCRASH

    EventTime=133421391150533504

    ReportType=2

    Consent=1

    UploadTime=133421391154477849

    ReportStatus=268435456

    ReportIdentifier=df6b6d44-ac78-445b-bbea-147062eb3290

    IntegratorReportIdentifier=8f086744-7e31-431a-94f2-040a1d793201

    Wow64Host=34404

    Wow64Guest=332

    NsAppName=bf3.exe

    AppSessionGuid=00004624-0001-0166-422e-915d0c02da01

    TargetAppId=W:00062b9b2bffc32d697c66d2f8c97e45ed7f00000904!0000923237d38b89aea422a8bf7ccead84f9024c2eeb!bf3.exe

    TargetAppVer=2013//02//14:07:33:42!1fb8ad7!bf3.exe

    BootId=4294967295

    TargetAsId=1227

    IsFatal=1

    Response.BucketId=797ec833e2ec242dba26fb2bdd17cacc

    Response.BucketTable=1

    Response.LegacyBucketId=-845890008

    Response.type=4

    Sig[0].Name=Nume aplicație

    Sig[0].Value=bf3.exe

    Sig[1].Name=Versiune aplicație

    Sig[1].Value=1.6.0.0

    Sig[2].Name=Marcaj temporal aplicație

    Sig[2].Value=511c9356

    Sig[3].Name=Nume modul defect

    Sig[3].Value=bf3.exe

    Sig[4].Name=Versiune modul defect

    Sig[4].Value=1.6.0.0

    Sig[5].Name=Marcaj temporal modul defect

    Sig[5].Value=511c9356

    Sig[6].Name=Cod excepție

    Sig[6].Value=c0000005

    Sig[7].Name=Deplasare excepție

    Sig[7].Value=00017c70

    DynamicSig[1].Name=Versiune SO

    DynamicSig[1].Value=10.0.22621.2.0.0.256.48

    DynamicSig[2].Name=ID setări regionale

    DynamicSig[2].Value=1048

    DynamicSig[22].Name=Informații suplimentare 1

    DynamicSig[22].Value=2beb

    DynamicSig[23].Name=Informații suplimentare 2

    DynamicSig[23].Value=2beba6fb4680d73a8c78ca7c24ccdb46

    DynamicSig[24].Name=Informații suplimentare 3

    DynamicSig[24].Value=5172

    DynamicSig[25].Name=Informații suplimentare 4

    DynamicSig[25].Value=5172835497b9e2456a90f14d3db060af

    UI[2]=S:\Battlefield 3\bf3.exe

    LoadedModule[0]=S:\Battlefield 3\bf3.exe

    LoadedModule[1]=C:\WINDOWS\SYSTEM32\ntdll.dll

    LoadedModule[2]=C:\WINDOWS\System32\KERNEL32.DLL

    LoadedModule[3]=C:\WINDOWS\System32\KERNELBASE.dll

    LoadedModule[4]=C:\WINDOWS\SYSTEM32\apphelp.dll

    LoadedModule[5]=C:\WINDOWS\SYSTEM32\AcLayers.DLL

    LoadedModule[6]=C:\WINDOWS\System32\msvcrt.dll

    LoadedModule[7]=C:\WINDOWS\System32\GDI32.dll

    LoadedModule[8]=C:\WINDOWS\System32\win32u.dll

    LoadedModule[9]=C:\WINDOWS\System32\gdi32full.dll

    LoadedModule[10]=C:\WINDOWS\System32\msvcp_win.dll

    LoadedModule[11]=C:\WINDOWS\System32\ucrtbase.dll

    LoadedModule[12]=C:\WINDOWS\System32\USER32.dll

    LoadedModule[13]=C:\WINDOWS\System32\SHLWAPI.dll

    LoadedModule[14]=C:\WINDOWS\System32\RPCRT4.dll

    LoadedModule[15]=C:\WINDOWS\SYSTEM32\SortWindows61.dll

    LoadedModule[16]=C:\WINDOWS\System32\IMM32.DLL

    LoadedModule[17]=C:\Program Files\Electronic Arts\EA Desktop\EA Desktop\igo32.dll

    LoadedModule[18]=C:\WINDOWS\System32\ole32.dll

    LoadedModule[19]=C:\WINDOWS\System32\combase.dll

    LoadedModule[20]=C:\WINDOWS\System32\SHELL32.dll

    LoadedModule[21]=C:\WINDOWS\System32\ADVAPI32.dll

    LoadedModule[22]=C:\WINDOWS\System32\sechost.dll

    LoadedModule[23]=C:\WINDOWS\SYSTEM32\windows.storage.dll

    LoadedModule[24]=C:\WINDOWS\SYSTEM32\wintypes.dll

    LoadedModule[25]=C:\WINDOWS\System32\SHCORE.dll

    LoadedModule[26]=C:\WINDOWS\SYSTEM32\ntmarta.dll

    LoadedModule[27]=S:\Battlefield 3\Core\awc.dll

    LoadedModule[28]=C:\WINDOWS\System32\OLEAUT32.dll

    LoadedModule[29]=C:\WINDOWS\SYSTEM32\profapi.dll

    LoadedModule[30]=C:\WINDOWS\SYSTEM32\kernel.appcore.dll

    LoadedModule[31]=C:\WINDOWS\System32\bcryptPrimitives.dll

    LoadedModule[32]=C:\WINDOWS\system32\uxtheme.dll

    LoadedModule[33]=C:\WINDOWS\System32\clbcatq.dll

    LoadedModule[34]=C:\WINDOWS\SYSTEM32\amsi.dll

    LoadedModule[35]=S:\Battlefield 3\Core\EACore.dll

    LoadedModule[36]=C:\WINDOWS\System32\WS2_32.dll

    LoadedModule[37]=C:\WINDOWS\System32\PSAPI.DLL

    LoadedModule[38]=C:\WINDOWS\System32\COMDLG32.dll

    LoadedModule[39]=C:\WINDOWS\SYSTEM32\WINHTTP.dll

    LoadedModule[40]=C:\WINDOWS\SYSTEM32\WTSAPI32.dll

    LoadedModule[41]=C:\WINDOWS\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_5.82.22621.608_none_42d541138da2ebd2\COMCTL32.dll

    LoadedModule[42]=C:\WINDOWS\SYSTEM32\VERSION.dll

    LoadedModule[43]=C:\WINDOWS\SYSTEM32\WININET.dll

    LoadedModule[44]=C:\WINDOWS\SYSTEM32\WINMM.dll

    LoadedModule[45]=C:\WINDOWS\SYSTEM32\urlmon.dll

    LoadedModule[46]=C:\WINDOWS\SYSTEM32\iertutil.dll

    LoadedModule[47]=C:\WINDOWS\SYSTEM32\srvcli.dll

    LoadedModule[48]=C:\WINDOWS\SYSTEM32\netutils.dll

    LoadedModule[49]=C:\WINDOWS\WinSxS\x86_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.9635_none_508ff82ebcbafee0\MSVCP90.dll

    LoadedModule[50]=C:\WINDOWS\WinSxS\x86_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.9635_none_508ff82ebcbafee0\MSVCR90.dll

    LoadedModule[51]=C:\WINDOWS\SYSTEM32\bcrypt.dll

    LoadedModule[52]=C:\WINDOWS\SYSTEM32\dxgi.dll

    LoadedModule[53]=C:\WINDOWS\SYSTEM32\dwmapi.dll

    LoadedModule[54]=C:\WINDOWS\SYSTEM32\DINPUT8.dll

    LoadedModule[55]=C:\WINDOWS\SYSTEM32\dbghelp.dll

    LoadedModule[56]=C:\WINDOWS\SYSTEM32\inputhost.dll

    LoadedModule[57]=C:\WINDOWS\SYSTEM32\CoreMessaging.dll

    LoadedModule[58]=C:\WINDOWS\SYSTEM32\dbgcore.DLL

    LoadedModule[59]=C:\WINDOWS\SYSTEM32\IPHLPAPI.DLL

    LoadedModule[60]=C:\WINDOWS\SYSTEM32\DSOUND.dll

    LoadedModule[61]=C:\WINDOWS\SYSTEM32\ResampleDmo.DLL

    LoadedModule[62]=C:\WINDOWS\SYSTEM32\powrprof.dll

    LoadedModule[63]=C:\WINDOWS\SYSTEM32\msdmo.dll

    LoadedModule[64]=C:\WINDOWS\SYSTEM32\winmmbase.dll

    LoadedModule[65]=C:\WINDOWS\SYSTEM32\UMPDC.dll

    LoadedModule[66]=C:\WINDOWS\SYSTEM32\CRYPTBASE.DLL

    LoadedModule[67]=C:\WINDOWS\SYSTEM32\d3d11.dll

    LoadedModule[68]=C:\WINDOWS\SYSTEM32\XINPUT9_1_0.dll

    LoadedModule[69]=C:\WINDOWS\SYSTEM32\D3DCOMPILER_43.dll

    LoadedModule[70]=C:\WINDOWS\SYSTEM32\d3dx11_43.dll

    LoadedModule[71]=S:\Battlefield 3\Engine.BuildInfo_Win32_retail_dll.dll

    LoadedModule[72]=C:\WINDOWS\SYSTEM32\dxcore.dll

    LoadedModule[73]=C:\WINDOWS\SYSTEM32\directxdatabasehelper.dll

    LoadedModule[74]=C:\WINDOWS\SYSTEM32\nvapi.dll

    LoadedModule[75]=C:\WINDOWS\System32\SETUPAPI.dll

    LoadedModule[76]=C:\WINDOWS\SYSTEM32\cfgmgr32.DLL

    LoadedModule[77]=C:\WINDOWS\SYSTEM32\msasn1.dll

    LoadedModule[78]=C:\WINDOWS\SYSTEM32\cryptnet.dll

    LoadedModule[79]=C:\WINDOWS\System32\CRYPT32.dll

    LoadedModule[80]=C:\WINDOWS\SYSTEM32\drvstore.dll

    LoadedModule[81]=C:\WINDOWS\SYSTEM32\devobj.dll

    LoadedModule[82]=C:\WINDOWS\SYSTEM32\wldp.dll

    LoadedModule[83]=C:\WINDOWS\System32\MSCTF.dll

    LoadedModule[84]=C:\WINDOWS\SYSTEM32\WINSTA.dll

    LoadedModule[85]=C:\WINDOWS\System32\DriverStore\FileRepository\nvami.inf_amd64_6158998ff69b589b\nvldumd.dll

    LoadedModule[86]=C:\WINDOWS\System32\wintrust.dll

    LoadedModule[87]=C:\WINDOWS\System32\imagehlp.dll

    LoadedModule[88]=C:\WINDOWS\SYSTEM32\CRYPTSP.dll

    LoadedModule[89]=C:\WINDOWS\system32\rsaenh.dll

    LoadedModule[90]=C:\WINDOWS\System32\DriverStore\FileRepository\nvami.inf_amd64_6158998ff69b589b\nvgpucomp32.dll

    LoadedModule[91]=C:\WINDOWS\System32\DriverStore\FileRepository\nvami.inf_amd64_6158998ff69b589b\nvwgf2um.dll

    LoadedModule[92]=C:\WINDOWS\system32\nvspcap.dll

    LoadedModule[93]=C:\WINDOWS\System32\DriverStore\FileRepository\nvami.inf_amd64_6158998ff69b589b\NvCamera\NvCamera32.dll

    LoadedModule[94]=C:\WINDOWS\SYSTEM32\HID.DLL

    LoadedModule[95]=C:\WINDOWS\SYSTEM32\WindowsCodecs.dll

    LoadedModule[96]=C:\WINDOWS\SYSTEM32\gpapi.dll

    LoadedModule[97]=C:\WINDOWS\System32\DriverStore\FileRepository\nvami.inf_amd64_6158998ff69b589b\NvCamera\d3dcompiler_47_32.dll

    LoadedModule[98]=C:\WINDOWS\SYSTEM32\WINNSI.DLL

    LoadedModule[99]=C:\WINDOWS\System32\NSI.dll

    LoadedModule[100]=S:\Battlefield 3\pb\pbsv.dll

    LoadedModule[101]=C:\WINDOWS\SYSTEM32\WSOCK32.dll

    LoadedModule[102]=S:\Battlefield 3\pb\pbcl.dll

    LoadedModule[103]=C:\WINDOWS\SYSTEM32\DDRAW.dll

    LoadedModule[104]=C:\WINDOWS\SYSTEM32\DCIMAN32.dll

    LoadedModule[105]=C:\WINDOWS\System32\MMDevApi.dll

    LoadedModule[106]=C:\WINDOWS\SYSTEM32\wdmaud.drv

    LoadedModule[107]=C:\WINDOWS\SYSTEM32\AVRT.dll

    LoadedModule[108]=C:\WINDOWS\SYSTEM32\ksuser.dll

    LoadedModule[109]=C:\WINDOWS\SYSTEM32\AUDIOSES.DLL

    LoadedModule[110]=C:\WINDOWS\SYSTEM32\msacm32.drv

    LoadedModule[111]=C:\WINDOWS\SYSTEM32\MSACM32.dll

    LoadedModule[112]=C:\WINDOWS\SYSTEM32\midimap.dll

    LoadedModule[113]=C:\WINDOWS\SYSTEM32\resourcepolicyclient.dll

    LoadedModule[114]=C:\WINDOWS\SYSTEM32\sfc.dll

    LoadedModule[115]=C:\WINDOWS\SYSTEM32\sfc_os.DLL

    LoadedModule[116]=C:\WINDOWS\SYSTEM32\ServicingCommon.dll

    LoadedModule[117]=C:\WINDOWS\system32\mswsock.dll

    LoadedModule[118]=C:\WINDOWS\system32\napinsp.dll

    LoadedModule[119]=C:\WINDOWS\system32\pnrpnsp.dll

    LoadedModule[120]=C:\WINDOWS\SYSTEM32\DNSAPI.dll

    LoadedModule[121]=C:\WINDOWS\System32\winrnr.dll

    LoadedModule[122]=C:\WINDOWS\system32\wshbth.dll

    LoadedModule[123]=C:\WINDOWS\system32\nlansp_c.dll

    LoadedModule[124]=C:\Windows\System32\rasadhlp.dll

    State[0].Key=Transport.DoneStage1

    State[0].Value=1

    OsInfo[0].Key=vermaj

    OsInfo[0].Value=10

    OsInfo[1].Key=vermin

    OsInfo[1].Value=0

    OsInfo[2].Key=verbld

    OsInfo[2].Value=22621

    OsInfo[3].Key=ubr

    OsInfo[3].Value=2428

    OsInfo[4].Key=versp

    OsInfo[4].Value=0

    OsInfo[5].Key=arch

    OsInfo[5].Value=9

    OsInfo[6].Key=lcid

    OsInfo[6].Value=1048

    OsInfo[7].Key=geoid

    OsInfo[7].Value=200

    OsInfo[8].Key=sku

    OsInfo[8].Value=48

    OsInfo[9].Key=domain

    OsInfo[9].Value=0

    OsInfo[10].Key=prodsuite

    OsInfo[10].Value=256

    OsInfo[11].Key=ntprodtype

    OsInfo[11].Value=1

    OsInfo[12].Key=platid

    OsInfo[12].Value=10

    OsInfo[13].Key=sr

    OsInfo[13].Value=0

    OsInfo[14].Key=tmsi

    OsInfo[14].Value=222366156

    OsInfo[15].Key=osinsty

    OsInfo[15].Value=3

    OsInfo[16].Key=iever

    OsInfo[16].Value=11.1.22621.0-11.0.1000

    OsInfo[17].Key=portos

    OsInfo[17].Value=0

    OsInfo[18].Key=ram

    OsInfo[18].Value=15789

    OsInfo[19].Key=svolsz

    OsInfo[19].Value=133

    OsInfo[20].Key=wimbt

    OsInfo[20].Value=0

    OsInfo[21].Key=blddt

    OsInfo[21].Value=220506

    OsInfo[22].Key=bldtm

    OsInfo[22].Value=1250

    OsInfo[23].Key=bldbrch

    OsInfo[23].Value=ni_release

    OsInfo[24].Key=bldchk

    OsInfo[24].Value=0

    OsInfo[25].Key=wpvermaj

    OsInfo[25].Value=0

    OsInfo[26].Key=wpvermin

    OsInfo[26].Value=0

    OsInfo[27].Key=wpbuildmaj

    OsInfo[27].Value=0

    OsInfo[28].Key=wpbuildmin

    OsInfo[28].Value=0

    OsInfo[29].Key=osver

    OsInfo[29].Value=10.0.22621.2428.amd64fre.ni_release.220506-1250

    OsInfo[30].Key=buildflightid

    OsInfo[30].Value=93c94602-d457-42bd-91fa-f2af77e92525

    OsInfo[31].Key=edition

    OsInfo[31].Value=Professional

    OsInfo[32].Key=ring

    OsInfo[32].Value=Retail

    OsInfo[33].Key=expid

    OsInfo[33].Value=FX:117B97D4,FX:11CC111C,FX:11DE1DCB,FX:11DF5B12,FX:11DF5B75,FX:124117A5,FX:12450782,FX:127987B1,FX:127C84AA,FX:127C8903,FX:127CEBB4,FX:12816BC3,FX:1283FFBE,FX:128540B9,FX:12857231,FX:128F8730,FX:1291E0B9,FX:1292F335,FX:12936529,FX:12939C3F,FX:12949627,FX:12990CFA,FX:1299897F,FX:129A9592,FX:129ACF14,FX:129EA468,FX:12A097F7,FX:12A6AC08,FX:12A74DF5,FX:12AAB1C3,FX:12AAEE8E,FX:12AB1F49,FX:12AD79BF,FX:12B0D6FB,FX:12B5470D,FX:2A2B53E,FX:2B2AA2E,MD:283BAEF,ME:25762F0,ME:27B9BC4,ME:28279A6,FX:12C80CE4

    OsInfo[34].Key=fconid

    OsInfo[34].Value=18299130,0,2,0;19193644,0,2,0;19194204,0,2,0;19194231,0,2,0;19194292,0,2,0;19195476,0,2,0;19195481,0,2,0;19195502,0,2,0;23531064,2,2,0;23562335,2,2,0;23563673,2,2,0;25704915,1,2,0;32862274,0,2,0;32862275,0,2,1;35681102,0,1,0;36803287,0,2,1;36803295,0,2,0;36803303,0,2,1;38859191,0,2,1;39263329,1,2,0;39281392,0,2,0;40025975,0,1,1;40616880,0,1,1;40733296,0,2,1;40883769,0,1,0;40981503,0,1,1;41135193,0,1,1;41137130,0,1,0;41249924,0,2,0;41313221,0,2,1;41342175,0,1,1;41655236,0,2,1;41772259,0,2,1;42052423,0,2,0;42092123,0,2,1;42105254,0,2,1;42235377,0,2,0;42921948,0,2,1;42922989,0,2,1;43203978,0,2,1;43572857,0,2,1;43698028,0,2,0;43772553,0,1,0;43844371,0,1,1;43978769,0,1,1;43995105,0,2,0;43995122,0,2,0;44325080,0,1,1;44521793,0,1,0;44552141,0,1,0;44774051,0,2,0;44776738,0,2,1;44860385,0,2,1;45113694,0,2,1;45185354,0,2,0;45187531,0,2,0

    OsInfo[35].Key=containerid

    OsInfo[36].Key=containertype

    OsInfo[37].Key=edu

    OsInfo[37].Value=0

    OsInfo[38].Key=servicinginprogress

    OsInfo[38].Value=0

    OsInfo[39].Key=featureupdatependingreboot

    OsInfo[39].Value=0

    FriendlyEventName=Funcționare oprită

    ConsentKey=APPCRASH

    AppName=Battlefield 3™

    AppPath=S:\Battlefield 3\bf3.exe

    NsPartner=windows

    NsGroup=windows8

    ApplicationIdentity=9C09DF51F0407580B0CF441AFB93C80F

    MetadataHash=1574114938

    EVENT VIEWER LOGS:

    Bucket defecte -845890008, tip 1

    Nume eveniment: APPCRASH

    Răspuns: Indisponibil

    Id cab: 0

    Semnătură problemă:

    P1: bf3.exe

    P2: 1.6.0.0

    P3: 511c9356

    P4: bf3.exe

    P5: 1.6.0.0

    P6: 511c9356

    P7: c0000005

    P8: 00017c70

    P9:

    P10:

    Fișiere atașate:

    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.f7409022-f1c2-467e-80f5-16ac72379ece.tmp.mdmp

    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.6301ad6d-e762-4243-b277-26366f9618c2.tmp.WERInternalMetadata.xml

    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.a8d2d6a4-431a-41bf-b3b8-dc0731bdbb99.tmp.xml

    Aceste fișiere pot fi disponibile aici:

    \\?\C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_bf3.exe_68f17cb6b443948a2623691b14bc1de209879ca_c4261527_df6b6d44-ac78-445b-bbea-147062eb3290

    Simbol analiză:

    Recăutare soluție: 0

    Id raport: 8f086744-7e31-431a-94f2-040a1d793201

    Stare raport: 268435456

    Bucket hash: 797ec833e2ec242dba26fb2bdd17cacc

    GUID cab: 0

    #########################################################

    Please, i really need assistance with this problem i can't really sort it out... :(
  4. wavenorth Win User

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  5. Robborboy-BA59BA8C-A Win User

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  6. The Uber Pyro Win User

    bf3

Thema:

Battlefield 3 won't launch...

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