Battlefield 2042 version

Since it was purchased at Walmart they would have to be the ones to exchange it. Since they won't you could try seilling the version you have somewhere and then buy the correct one.

You're welcome and to access the trial simply follow the steps below:

On your console, open the Store app and search for Battlefield 2042

Select Battlefield 2042 Xbox One - Choose edition

Select Battlefield 2042 Xbox One - this should be the first option with no price available

Select Free Trial with EA Play and then select Install all

Hi, Loulou_892,

I hope you are doing well today. Welcome to the Xbox Community. Thank you for reaching out to Xbox Forums. You mentioned that you purchased Battled 2042 physical version. With Battlefield 2042, there are two versions that the Publisher EA released. When you bought the game, did you make sure it was the one that gave you access to both the Xbox One & Series X version? Or did you purchase the one that only gives you the Xbox One version and is playable via back compat on Xbox Series X. Click Here to view an example of what I am trying to explain? If you purchased the incorrect version of Battlefield 2042, I would contact the store or place you bought it and see if they could exchange it for you and sell you the correct version.

I hope these suggestions help! If this answers your question, please mark the thread as “Answered.”

[Associate is using a translator application. Please be aware that poor grammar and incorrect syntax may occur]

I talked to them in chat and told them whole situation and they had me do buy the new version while in chat then they looked it up and then issued a refund for the wrong version. I got refund few days later

I got ahold of them finally and they had me buy series x version and refunded me and were very helpful. Thanks for letting me know they would do that.