Battlefield 1 download code not working.

I have been trying to redeem my code for BF1 for a while now, but no matter where I try to redeem it (be it on my xbox or on the microsoft website) it says "Check the instructions that came with your code. You might need to redeem it on a different web page."
even though I am following the instructions on the back. My code is an official xbox one full game download card and on the back it says to reddem the code "On Xbox One go to Xbox Store > Games > Use a code and then enter the 25 digit code. You can also redeem
the 25-degit code at xbox.com/redeemcode". I have had a look around but from what I see there aren't many instances of this problem. Can someone please help I just want to play BF1...

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Battlefield 1 Download not working

I bought my son a Xbox One s for Christmas with the Battlefield one game enclosed, we have tried numerous times to download but it wont, it says it has 100% downloaded but just goes to a blank screen then returns to the home screen, please help

 

Battlefield 1 download not working?

Yesterday I bought the storm grey battlefield 1 bundle, after downloading it and attempting to play it I have discovered it does not work and just a black screen appears. Anyone able to help?

 

Check this link for a possible solution: How to Redeem Xbox Redeem Codes

 

Already have, there is nothing there that describes the issue I am having, and there is nothing wrong with my account.

 

i have the same Problem since 1 week