Battleborn:Deluxe Edition

Thanks for the reply, but I already had attempted that before uninstalling the game completely.

Gearbox Support ended up fixing the problem today, after about two weeks of waiting, but from the looks of their forums I'm not the only one with this issue. "Lack of DLC accessibility from either the Battleborn Season Pass or the Deluxe Edition.

I'm also having this same problem. I have no available content to download, but I verified with MS customer support that I have both content license Battleborn Digital Deluxe Bonuses / Season Pass. Any recommendations?

Battleborn is one of my biggest regrets for a collector's edition. 79.99 and less then a month later like 5-10. Great game but the value dropped so fast.

Thanks for checking for us, Reaper!

Digging a bit, it appears that Gearbox should be able to help you out. You will want to submit a ticket here (click the orange link under BATTLEBORN), but I'm going
to post something that I found over there. It may get you sorted out without having to contact them. It's lengthy and I've edited it a little
to make it easier to read, but stick with it to the end, even if you've already done some of the items.

Again, if the below steps don't help you out or explain anything helpful for you, please reach out to Gearbox by submitting a ticket through the link above and providing the information at the bottom of the message here. Thanks for understanding!

I am sorry that you still haven't been able to unlock your Deluxe Edition DLC.

Let's start with the Season Pass:

The Season Pack entitles you to 5 DLC packs including a brand new Story Mode Operation, five keys to unlock heroes 26-30 once they are released, as well as even more skins and taunts - all of it is not available yet. The bonuses will be released at the later
date and each time added automatically to your game

To anticipate your question - unfortunately we do not have the dates of the releases of each of the 5 DLC packs.

Now about the entire Digital Deluxe Edition includes:

• Battleborn the game
• Season Pass with all five DLC packs and instant access to heroes 26-30 upon their release
  
• Taunts for Oscar Mike, Miko, Caldarius, Phoebe, and Orendi
• "Cyber" character skin for Oscar Mike, Miko, Caldarius, Phoebe, and Orendi
• 3 Legendary Gear packs
• Golden pedestal during character select
• Golden Battleborn logo on title screen

First, please make sure that you indeed purchased the Deluxe Edition.

Note that if you bought Battleborn and Season Pass, they would be automatically upgraded to Deluxe Edition only if you purchased them at the same time.

- If Season Pass was purchased separately, the upgrade to Deluxe Edition is impossible, and you would get only Season Pass DLC, which is five DLC packs, each DLC pack includes a brand new Story Mode Operation, five keys to unlock heroes 26-30 once they are
released, as well as even more skins and taunts.

Second, if you are positive that your edition is the Deluxe one, please note that, the game needs to be completely installed, you need to finish the Prologue in order to unlock the DLC as well as you might need to play a few games to have the DLC added to
your inventory.

Third, if you played the Prologue and the games, this is how to find your skins:

1. Go in Command
2. Select a character
3. Go to Appearance
4. Change the skin equipped
5. OR, jump into a match and choose the skin during character selection!

Finally, if that does not work, please send us::

• a video of you performing the aforementioned steps.
• proof of purchase ( a screenhot or photo, need to have your name or ID on it)
  
• Gamertag
• SHiFT email
• Support ID
• Battlborn ID

Here's how to find them: >>>

1. Head over to Options _
2. Scroll down to Support Information _
3. Voila! you will see at the top, Battleborn ID: xxxxxxxxxx (10 digits) and Support ID: xxxxxxxx (8 digits) at the bottom
   
4. Hope the above helps!

If you did not get all your bonuses regardless performing the advice I gave you, please reach me back with the info that I asked for, and we will be happy to help you further.

Please note, that in order to process we will need ALL the requested information.

We would like to thank you again for contacting 2K support! Don't forget about the SHiFT code for free skins that you can find here: https://battleborn.com/en/news/view/en-open-beta-challenges-reward/3

I would prefer Overwatch over Battleborn. Though Battleborn was popular back then.