Battle.net doesnt recognize gamepass?

Chris Hanson3 · Jun 7, 2025 at 1:52 AM

I have played a lot of Call of Duty on Battle.net, there was a free trial of Black Ops 6 and i played it a little bit, another trial came around a few months later and I played that a little bit too, both times the progress kept.

I wanted to play a little more so i bought the gamepass and connected my xbox account to my battle.net and the launcher SAYS i should get all of the features of gamepass, one of those being access to Black Ops 6, however when i start the game via the launcher (which by the way shows that i have all these new games...) It does not recognize me as having access to Black Ops 6. I would not like to start over. Instead of using my progress from my Battle.net account, it uses my Xbox account as a blank slate.

There are no error messages, no system information that would limit me, and no screenshots that would i have taken or could provide that would help.

:)

Tadeu dailson

Hi, my name is Tadeu, I'm an independent consultant and a Microsoft Xbox user just like you.

I'm here to help.

I hope everything is going well and thank you for reaching out.

This support is intended to answer questions about the use and configuration of devices.

There seems to be a misunderstanding about how Game Pass works with Battle.net. While your Xbox Game Pass subscription grants access to games on the Xbox app, it is designed for that specific platform and not Battle.net. To play Call of Duty: Black Ops 6 via Game Pass, you will need to access it through the Xbox app, not Battle.net.

Here's a breakdown of why you might be experiencing this.

Access to Game Pass is platform-specific. Xbox Game Pass unlocks games for the Xbox app, and Battle.net is a separate platform.

Battle.net and Xbox Licenses Even with linked accounts, the Battle.net version of Black Ops 6 is a separate license from the Xbox version.

To play Black Ops 6 via Game Pass, you need to install it through the Xbox app, and the PC version of Game Pass cannot be played through Battle.net.

Please note that this is a public forum only. I will respond as soon as possible, and apologize in advance for any delay in responding. I am just a user trying to provide information and knowledge that may be useful to others. I am not a Microsoft employee.

Best regards.

Felipe_Munhoz

Yes! The gamepass app recognizes my gamepass ultimate subscription. It's a gamepass app bug.

Stephen Fulton

I have the same issue with Diablo IV on the xbox game bar. The game was install using battle.net. It appears the xbox game bar recognizes it is a game however, my status only shows online. I believe this is the only game so far that I have encounter this issue. The resources top task in the game bar shows battle.net as high and not Diablo IV, but the task manager shows Diablo IV. Call of Duty was installed using battle.net as well; however, xbox game bar shows the status as playing Call of Duty Modern Warfare.

Pekelina

I registered in battle.net and when i try lo link my xbox account, says its connected but does not recognize my original game so i cant collect that stupid ring, any tips?

LegendarYCWx

No one cares about origin and uplay achievements. What could be done is for ea and ubi games to be included natively into the xbox app instead of directing you to ea and ubi's stupid launchers. Yes, it is probably cheaper for XB to just use EA and Ubi's launchers, but the PC community doesn't like to download pointless launchers and value having a compact ecosystem.

If PC GamePass is going to continue on this concerning trend, I am curious and a little worried when it comes to what will happen with Battle.net when the activision purchase is complete. Will this be yet another 'lazy' integration of games into PC Gamepass? Will WoW and CoD achievements only unlock for ONLY battle.net? I sure hope not.

Battle.net doesnt recognize gamepass?