Battle field 5

Hi Slayedice,

Thanks for your post. I understand you are experiencing an issue with joining online matches on Battlefield V. Are you able to join matches in any other multiplayer games? You may want to try

reinstalling Battlefield V to troubleshoot any software errors.

Please keep us updated.

Server issues - intermittent all day - try again in the hour I would say - watch an episode of Watchmen or two Rick and Mortys and she'll be back up an runnin' n gunnin' in no time

YeeHaw

Hey there Ken!

Sorry to hear that you're dealing with this issue trying to get your content for the deluxe version you purchased to load up. I would say that if you haven't yet, maybe check out the information on our support page entitled

Find your games and add-ons on Xbox One and see if any of the steps there help you load your content.

When you get a chance, give that a shot and let us know how that helped.

Thanks for reading!

Hey there Ken!

Sorry to hear that you're dealing with this issue trying to get your content for the deluxe version you purchased to load up. I would say that if you haven't yet, maybe check out the information on our support page entitled

Find your games and add-ons on Xbox One and see if any of the steps there help you load your content.

When you get a chance, give that a shot and let us know how that helped.

Thanks for reading!

Thanks Steven I've tried everything contacted xbox support they say I have the deluxe edition and I've contacted EA they say I have standard issue disk I've sent EA screenshots of my games apps as well as screen shots of my disk my case my deluxe upgrade
code problem being they say that my gift receipt is not valid because it does not have the price paid for the game. Being in India theh have no clue what a gift receipt is so I've pretty much given up in total I've spent over 15 hrs on the phone with EA support
just to hear them say I'm not entitled to the upgrade. To be honest there's no recourse against these companies other then I myself will never buy another EA game I have played since release of Battlefield 1942. Thanks for you response

When you go to BFV, Manage game & Add-ons, do you see BFV Deluxe Edition Upgrade under the game data? Do you see anything in the store that you own that digital content?