Battery level indicator not accurate when two controllers are on.

WReade · Mar 7, 2019

Hello,

Everything I have read states that I should be able to press the Xbox button on a controller and look to the lower right to see the battery level for that specific controller. When I do that with two controllers on (in this case, one with brand new batteries
and one with old batteries that are about to die), both controllers indicate full batteries. When I turn off the controller with the new batteries, then press the Xbox button on the other controller, the indicator shows that the batteries are about to die.

Thoughts?

Will

:)

XBF Crystal P

Hey there WReade!

Thank you for letting us know about the issue. We'll be locking the thread. If you ever require any help with any
other issues please feel free to come back to the Xbox Forums for further assistance.
For those reading this thread and if the troubleshooting steps listed above didn't help resolve the issue, please feel free to create a new thread asking for assistance.

Thank you and have a great day.

WReade

Thanks for the reply! I will try that the next time I have low batteries. As far as this being an idea, I don't think this is an idea so much as pointing out that the Xbox instructions are wrong, or at least they are lacking the key piece of information
you provided.

XBF George L

Hello!

Thanks for reaching out to us here on the forums with this inquiry. I understand you're having an issue with the battery level indicator for two separate Xbox One Wireless controllers. So I tested it out here on our end with two controllers one I knew had
low battery level and one with brand new batteries. What we were able to figure out was that the controller that's battery indicator level is being displayed is in fact the controller that is assigned as Player 1. When you switch from the low battery controller
to being the active Player 1 profile signed in it will then show the dying controllers indicator. It is a good point and I would recommend submitting the feedback through
Xbox Ideas. Find an appropriate Idea Drive that is "Accepting Ideas" and submit your suggestion on resolving the issue there. Hope this helps!

TREKSTERJSC

This is silly. On the 360 you simply hit the guide button. Now you have to wait until the controller becomes erratic before you know the batteries are low?

Is MS working on a fix for this?

Mister Urkel

Hey TREKSTERJSC,

Sorry for the long wait for a response. We are looking into everything that makes sense. Your request is something that we would like to have teams look into for battery visibility.

I know that its not the answer you really wanted but as of right now nothing is on the docket for that update but stay tuned!

Battery level indicator not accurate when two controllers are on.