Batman telltale season pass issue

I have the same issue. I think the problem is that two separate entries are created for this game, one called "Batman" and the other is called "Batman: The Telltale Series - The Complete Season (Episodes 1-5)."

https://answers.microsoft.com/en-us/xbox/forum/xba_gapp/gwg-batman-the-telltale-series-the-complete-season/3ad56a0c-5b6b-492f-a072-9d4abc8c4876?tm=1579667675256

Hello, this Batman really is a mess in the store, there are different parts

Batman: The Telltale Series:

https://www.microsoft.com/pt-br/p/b...ries/9nblggh4sq91?activetab=pivot:overviewtab

Batman: The Telltale Series - The Complete Season (Episodes 1-5):

https://www.microsoft.com/pt-br/p/b...-1-5/bq2zz6wtzzjz?activetab=pivot:overviewtab

Batman - The Telltale Series - Episode 2: Children of Arkham - Disc:

https://www.microsoft.com/pt-br/p/b...disc/c3p6n4kxbfk7?activetab=pivot:overviewtab

Try to download all the packages, it is available on xbox live gold.

I hope I helped and await your response

~ Fox

That didn't do it, but here is what resolved it finally for me!

1. I uninstalled both the "Batman" entry and the "Batman: The Telltale Series - The Complete Season (Episodes 1-5)" entry plus all associated DLC in my XB1.
   
2. I cleared the cache with these
   directions.
3. I hid the "Batman" entry on my XB1. (I did not have to hide the "Batman: The Telltale Series - The Complete Season (Episodes 1-5)" entry because it was only accessible via the Marketplace.)
4. On my PC, I went to the URL on https://www.microsoft.com/en-us/p/batman-the-telltale-series-the-complete-season-episodes-1-5/bq2zz6wtzzjz?ranMID=24542&ranEAID=FKSJxY2VJAk&ranSiteID=FKSJxY2VJAk-njB_FRQek67Seq73djMxPw&epi=FKSJxY2VJAk-njB_FRQek67Seq73djMxPw&irgwc=1&OCID=AID2000142_aff_7593_1243925&tduid=(ir__0gpyxphqxckftihokk0sohzg232xljvent2gv3oc00)(7593)(1243925)(FKSJxY2VJAk-njB_FRQek67Seq73djMxPw)()&irclickid=_0gpyxphqxckftihokk0sohzg232xljvent2gv3oc00&activetab=pivotverviewtab
   and saw "You can play Batman: The Telltale Series - The Complete Season (Episodes 1-5) with your Xbox Live Gold, or buy it to own."
   
5. I pressed "Install on my devices" and saw it installing on my XB1.
6. The link installed the six items (e1 - e5 and season pass) under the "Batman" entry and the "Batman: The Telltale Series - The Complete Season (Episodes 1-5)" entry. Odd but okay.
   
7. I fired up the game, and it shows every episode as installed and playable!

Here is what resolved it finally for me!

1. I uninstalled both the "Batman" entry and the "Batman: The Telltale Series - The Complete Season (Episodes 1-5)" entry plus all associated DLC in my XB1.
   
2. I cleared the cache with these
   directions.
3. I hid the "Batman" entry on my XB1. (I did not have to hide the "Batman: The Telltale Series - The Complete Season (Episodes 1-5)" entry because it was only accessible via the Marketplace.)
4. On my PC, I went to the URL on https://www.microsoft.com/en-us/p/batman-the-telltale-series-the-complete-season-episodes-1-5/bq2zz6wtzzjz?ranMID=24542&ranEAID=FKSJxY2VJAk&ranSiteID=FKSJxY2VJAk-njB_FRQek67Seq73djMxPw&epi=FKSJxY2VJAk-njB_FRQek67Seq73djMxPw&irgwc=1&OCID=AID2000142_aff_7593_1243925&tduid=(ir__0gpyxphqxckftihokk0sohzg232xljvent2gv3oc00)(7593)(1243925)(FKSJxY2VJAk-njB_FRQek67Seq73djMxPw)()&irclickid=_0gpyxphqxckftihokk0sohzg232xljvent2gv3oc00&activetab=pivotverviewtab
   and saw "You can play Batman: The Telltale Series - The Complete Season (Episodes 1-5) with your Xbox Live Gold, or buy it to own."
   
5. I pressed "Install on my devices" and saw it installing on my XB1.
6. The link installed the six items (e1 - e5 and season pass) under the "Batman" entry and the "Batman: The Telltale Series - The Complete Season (Episodes 1-5)" entry. Odd but okay.
   
7. I fired up the game, and it shows every episode as installed and playable!

Try getting the full game from here
https://www.microsoft.com/en-us/p/batman-the-telltale-series-the-complete-season-episodes-1-5/bq2zz6wtzzjz?activetab=pivotverviewtab