Batman Lego 3 doesn't connect to server/não conecta no servidor

My 4 year old son has a Lego Batman 3 game disc for Xbox One. Since last Saturday (09.10.16), it does not connect to the game server. I've done all the procedures that ask me, both in the Live Gold site, as Warner's website. There is no connection problem.
I uninstalled and installed the game. The only way I have to play is in the Xbox One offline mode.Thank you.

Meu filho de 4 anos tem um disco do jogo Batman Lego 3 para Xbox One, e desde o último sábado (09/10/16), ele não conectar ao servidor do jogo. Já fiz todos os procedimentos que me pedem, tanto do site da Live Gold, quanto do site da Warner. Não há problema
de conexão. Já desinstalei e instalei o jogo. Só se consegue jogar em modo offline. Obrigado.

:)

 

Bingo

bingo não conecta no servidor. Consertem isso.

-[Translation - Bingo does not connect to the Server. Fix it.]

 

Lego batman 3 no se puede conectar al servidor

Lego batman 3 no se puede conectar al servidor

 

Hello Antunes,

It might be helpful to fill in this on WB's (publisher's) website:

support.wbgames.com/.../ticketnewwizard.asp

Under Question Type select 'Technical' and specific question is "Can't connect to game" and hopefully the reports will help them identify an issue.

I've seen some others report a similar issue with other Lego games, so it's possible there's a wider issue here.

 

Hi Maxen!

Thank you for your answer!

I did it before coming here! I´m waiting for the answer of WB, too!

Just in case, I resend the question in a very apropriate topic that you recoommends me ('Technical/Can´t connect to game')!

Best regards!

 

We have three lego games: batman, avengers, and force awakens. All three give the same problem.

 

WB answer to me, right now:

Greetings EDUARDO SANTOS,

Thank you for contacting us, we have been getting a lot of calls and emails regarding Lego Servers. We are tracking the issue and your case will be submitted as a bug report and the servers are being looked into.

Thank you for your patience.

Thank you,

Meagan.P

WB Games Support