Bate Papo de Voz[Voice Chat]

AndradeSampaio · May 29, 2020

Meu Xbox é One S, comprei em novembro de 2018. Não consigo participar do bate de voz do xbox nem do Fortnite, estou com controle e headset novos de quatro meses e nada funciona, o headset é da corsair e funciona normal em outros equipamentos, o NAT está
aberto, todas as configurações de áudio já fiz e refiz, já atualizei o controle, já restaurei o console, instalei e desinstalei o Fortnite, já falei com vários técnicos do suporte e até agora continua na mesma situação, alguém por favor pode me ajudar?

[Translation - My Xbox is One S, I bought it in November 2018. I can't participate in the xbox or Fortnite voice chat, I have a new controller and headset for four months and nothing works, the headset is from Corsair and works normal on other devices,
NAT is open, all the audio settings have already been done and redone, I've updated the controller, I've restored the console, installed and uninstalled Fortnite, I've talked to several support technicians and so far it's still in the same situation, can someone
please help me?]

:)

SatanicoDrCadillac

Hi!

I hope this helps

https://support.xbox.com/help/hardware-network/display-sound/troubleshoot-xbox-one-party-audio

Or try with this

AndradeSampaio

Obrigada, eu tentei essa opção e não resolveu, identifica o headset mas diz que estou sem áudio.

[Translation - Thank you, I tried this option and it didn't solve it, it identifies the headset but says I am without audio.]

MatrixBrazil

Boa tarde, AdrianPinheiro.

Caso você consiga ouvir o bate-papo de voz pelo Heaset, talvez você tenha ajustado o volume na aba de audio para o mínimo, ou tenha colocado o equilibrio entre som do jogo e bate-papo totalmente para o lado direito (bate-papo), com isto não sairá som do
game.

[Translation - Good afternoon, AdrianPinheiro.

If you can hear the voice chat through Headset, you may have adjusted the volume on the audio tab to the minimum, or put the balance between game sound and chat fully to the right (chat) , with this the game will not sound.]

Caso esteja correto, tente ir nas "Configurações > Geral > Volume e Saída de audio > Mixer de bate-papo: certifique-se de que esteja ativado a opção "Não faça nada".

[If it is correct, try to go to "Settings> General> Volume and Audio output> Chat mixer: make sure that the option" Do nothing "is activated.]

Caso não consiga, acesse este link para tentar outras soluções[If not, access this link to try other solutions]: https://support.xbox.com/help/hardware-network/accessories/set-up-and-use-chat-headset

Atenciosamente.

XBF Leslie D

Hi ArturKG,

I'm sorry to hear this is currently happening. I would like to clarify a few things. Does this only happen in Fortnite? If so, by any chance have you attempted to

uninstall the game andreinstall?

Also, Isuggest for you to clear the console's network cache (MAC address).

To clear the alternate MAC address(Network cache)on the Xbox One console follow these steps:

Go toSettings
Select Network > Network Settings
Select the Advanced Settings
Next choose the Alternate MAC Address
Select clear and restart

Also, We suggest to test the Multiplayer connection If your NAT shows anything else other than
Open,we suggest to
port forward
for a better connection.

Hope to hear back soon, let us know if this helps.

Whitey Black

Provavelmente, um erro de fornite ou fornite servidor analisa as configurações da festa e espero que seja resolvido em breve apreciar o jogo

Translation: [Probably an error of supplied or supplied server analyzes the settings of the party and hopefully it will be solved soon enjoy the game ]

Bate Papo de Voz[Voice Chat]