Barely hear anything

Hello Verified, My name is Jesse. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

I'll recommend you do a power cycle to clear the system cache

- Turn off your console by pressing the Xbox button on the front of the console for about 10 seconds, until it shuts down completely.

- Unplug the console's power cable. Wait 2 minutes.

- Plug the console power cable back in. Press the Xbox button on your console to turn it on and check if the headset works now.

If that doesn't help, I'll suggest you try doing a factory reset keeping games and apps on your console. This will refresh the console and remove all potential bugs without deleting any game data.

- Press the Xbox button to open the guide.

- Select Profile & system > Settings > System > Console info.

- Select Reset console.

- Choose Keep Games and Apps

Once that is done, you'll need to sign into the console using your Microsoft account credentials. If the issue is with your console, that should fix it.

Hope this helps.

Jesse.

With Awareness you can hear a little bit.... otherwise barely anything... but as of now Dead Silence is almost useless except on Search.

I'm pretty happy with mine too. But they need to fix the chat volume. When I'm in a party with friends, I can barely hear anything even when I have the volume maxed. And if there is anything else going on around me, like for example the sound of hundreds
of zombies being flattened by a steamroller motorcycle, I can't hear anything at all.

Hey Jamiejk,

Sorry to hear that, please bare in mind that this is a beta, and there are problems.

I think Microsoft would like to hear what you have to say and what ideas you have.

Use the Xbox preview program app and suggest some ideas!

Anything would help!

Hello, first it's a pleasure to be able to help you today.

My name is welcome to the community.

Hello Hi, are you playing on the console or on the PC?

If it's on your console, are you using an Xbox-originated controller?

What type of Headset is connected to your controller?