Bans

Device band can't be lifted, if was a temporary ban the time of the ban needs to end if it's a permanent ban, it will remain banned

No, once an account is banned, then it is banned. banned means banned. Sorry, but you shouldn't have broken the CoC/ToS.

What happens if I've been banned?

Most bans occur because of unacceptable behavior or content, such as lewd player emblems. On the first offense, a player receives a temporary ban from using that feature. Subsequent offenses can lead to further temporary bans or even a permanent ban.

Banned players have limited access to the game based on the terms of their ban. Bans for hacking or using a modified console blocks access to all online features of the game. These types of bans are always permanent.

Will you reverse my ban?

Currently there is no appeal process for bans. To keep your online gameplay privileges in good standing, it’s best to immediately cease any unsociable behavior and wait out the ban.

How long will this ban last?

The length of bans vary on the type and number of offenses. This can be seen in the ban message that appears in game.

The ban isn’t a message ban it’s an “account” ban, with no information to follow the ban. This is just the only cause that makes sense to me.

An appeal would be for an account ban, not a console ban. Account bans and console bans are separate so it would be possible to have the account ban lifted if the enforcement team determined they made a mistake.