Banner on myVIP page will not go away; can't access the page to redeem rewards

Discus and support Banner on myVIP page will not go away; can't access the page to redeem rewards in XBoX Rewards & Social to solve the problem; [img] can't get to the page; used chrome and explorer and edge. How can i get there 3deebf06-3f62-4f54-a936-8886363de6ac Discussion in 'XBoX Rewards & Social' started by TheHotLightIsOn, Jun 11, 2018.

  1. Banner on myVIP page will not go away; can't access the page to redeem rewards


    Banner on myVIP page will not go away; can't access the page to redeem rewards [​IMG]

    can't get to the page; used chrome and explorer and edge. How can i get there

    :)
     
    TheHotLightIsOn, Jun 11, 2018
    #1
  2. ianh243
    ianh243 Guest
    Can't sign into xbox live rewards

    I can't sign in to xbox live rewards, The first page says "

    You'll still have until June 15, 2018 23:59 UTC to claim any open MyVIP Perks on the MyRewardspage, or to redeem your MyVIP Gems for prizes in the MyVIP Vault.

    GO NO" then when I click go now it goes to a page that says "join xbox live rewards" i click that and nothing happens. How do I sign up?
     
    ianh243, Jun 11, 2018
    #2
  3. ghostpigeon
    ghostpigeon Guest
    Unable to access Xbox Live rewards account / website keeps looping

    Good good afternoon. I'm trying to access my Xbox Live rewards account before the program my grades to Microsoft Rewards. When I try to access the account page, there's a pop up offering me FAQ for the migration. When I close the pop-up, there's a banner
    with a link to join Xbox Live Rewards. Interesting Lee, the page underneath the banner is fuzzy, but I can clearly see Point information, it's just not accessible because of the enrollment Banner. When I click join now it just brings me back to the account
    page with the FAQ pop-up, and the process starts all over again. I have tried this using Microsoft Edge mobile and desktop, having cleared cookies on both. Please advise. Thank you.
     
    ghostpigeon, Jun 11, 2018
    #3
  4. Smwutches
    Smwutches Guest

    Banner on myVIP page will not go away; can't access the page to redeem rewards

    If you're registered for the program, you should be able to sign in on the top right of the page.

    Otherwise, that's what the page looks like if you've never registered for the program. Since the program is shut down it is no longer possible to sign in.
     
    Smwutches, Jun 11, 2018
    #4
  5. I have i signed in. Then i get to the page and it doesn't show i'm signed in. I've done that multiple times on multiple devices
     
    TheHotLightIsOn, Jun 11, 2018
    #5
  6. Smwutches
    Smwutches Guest
    That would mean you're not registered for the program.
     
    Smwutches, Jun 11, 2018
    #6
  7. No, that is untrue. I am registered. Your website's landing page for the login is broken. When clicking on the sign in the page it will not reconcile and land on the login so that I can enter my information (if I wasn't registered then I would get an error
    when attempting to login, but cannot get that far). I've tried from multiple devices without success and have had others try it with the same result, no transition to the login launch page. I have 3 days now to attempt to get in and deal with my points but
    this seems to be on purpose considering I cannot report the bug or contact from the help page either.
     
    TheHotLightIsOn, Jun 12, 2018
    #7
  8. XBLRewards8
    XBLRewards8 Guest

    Banner on myVIP page will not go away; can't access the page to redeem rewards

    Hello TheHotLightIsOn,

    As stated in the pop-up, since Xbox Live Rewards is becoming Microsoft Rewards in your region, it is no longer possible to join the program. Since you are not a member of Xbox Live Rewards, you cannot log in to the site.
     
    XBLRewards8, Nov 3, 2018
    #8
  9. XBLRewards8 Win User

    Banner on myVIP page will not go away; can't access the page to redeem rewards

    Hello TheHotLightIsOn,

    As stated in the pop-up, since Xbox Live Rewards is becoming Microsoft Rewards in your region, it is no longer possible to join the program. Since you are not a member of Xbox Live Rewards, you cannot log in to the site.
  10. Smwutches Win User

    Banner on myVIP page will not go away; can't access the page to redeem rewards

    That would mean you're not registered for the program.
  11. Smwutches Win User

    Banner on myVIP page will not go away; can't access the page to redeem rewards

    If you're registered for the program, you should be able to sign in on the top right of the page.

    Otherwise, that's what the page looks like if you've never registered for the program. Since the program is shut down it is no longer possible to sign in.
  12. TheHotLightIsOn Win User

    Banner on myVIP page will not go away; can't access the page to redeem rewards

    If you're registered for the program, you should be able to sign in on the top right of the page.

    Otherwise, that's what the page looks like if you've never registered for the program. Since the program is shut down it is no longer possible to sign in.
    I have i signed in. Then i get to the page and it doesn't show i'm signed in. I've done that multiple times on multiple devices
  13. TheHotLightIsOn Win User

    Banner on myVIP page will not go away; can't access the page to redeem rewards

    That would mean you're not registered for the program.
    No, that is untrue. I am registered. Your website's landing page for the login is broken. When clicking on the sign in the page it will not reconcile and land on the login so that I can enter my information (if I wasn't registered then I would get an error
    when attempting to login, but cannot get that far). I've tried from multiple devices without success and have had others try it with the same result, no transition to the login launch page. I have 3 days now to attempt to get in and deal with my points but
    this seems to be on purpose considering I cannot report the bug or contact from the help page either.
Thema:

Banner on myVIP page will not go away; can't access the page to redeem rewards

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