Banned without reason - Banni sans raison.

Hey there saynis,

The Enforcement teams don't use the forums at all and they only communicate through a
Case Review. 24 Hour communications suspensions and Console Suspensions are not reviewable, however you can find more information in these cases through the communication sent
by the teams to the email address associated with your Xbox Live Gamertag. Remember that all suspensions are only enforced when a breach of the
Code of Conduct or
Microsoft Services Agreement has happened.

One of the common myths is that people who report another user for no reason will see that person suspended. This is not the case and in fact is subject to action as well for false reports which you can find more information about Enforcement Myths HERE.

If you believe the suspension was in error and if you're eligible, you can submit a case review using the steps
HERE, however sometimes you're asked to complete a short questionnaire before you can submit a case review. All of the questions refer to the
Code of Conduct, which you should review prior to filing the review. If you fail on the questionnaire during the Case Review, don't worry as you'll be given another chance in 24 hours.

Hope that helps!

_______________________________________________________



Xbox Forums Staff

Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
Insider Program Forums for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

HERE for the best info.

That will not change the answer, unfortunately.

Translated to French using bing.com/translate:

Cela ne changera pas la réponse, malheureusement.

Friends get mad at each other all the time. "Prevent" means it never happens, and that is not the case.

Translated to French using bing.com/translate:

Les amis se fâchent tout le temps. "Prevent " signifie qu'il n'arrive jamais, et ce n'est pas le cas.

The purpose of the questionnaire is to determine your knowledge of the Xbox Live Code of Conduct. When you use Xbox Live, you are agreeing to follow those rules.

Translating to French using bing.com/translate:

Le but du questionnaire est de déterminer votre connaissance du code de conduite Xbox Live. Lorsque vous utilisez Xbox Live, vous acceptez de suivre ces règles.

Je viens de le recommencer la derniere question etait « pour eviter de me faire harceler ou insulter je joue que avec mes ami(e)s ? » j’ai mis oui car j’en avais parler avec des personne du services client de microsoft on m’a dit que c’ettait la meilleur
chose a faire sauf que c’etait une mauvaise reponse je ne voit pas en quoi mais bon c’est super je doit attendre 24 h pour ca alors que j’aurais pu jouer avec mes amis en leurs parlant... franchement demander des question comme ca sans justification et dire
que c’est faux je ne suis pas d’accord... je trouve ca injuste surtout que des personne de vos services m’avais dit oui...

-[Translation - I just started again the last question was "to avoid being harassed or insulted I play with my friends (s)? I put yes because I had talk with microsoft customer service person I was told that it was the best thing to do except
that it was a bad answer I do not see how but good c is great I must wait 24 hours for that while I could play with my friends talking to them ... frankly ask questions like that without justification and say that it is false I do not agree ... I find it unfair
especially that some of your services had told me yes …]