Banned while offline?

Discus and support Banned while offline? in XBoX on Consoles to solve the problem; I was banned recently on my Xbox account and I have yet to know why I'm unable to talk to my friends now. Hurricane Irma came and my house was without... Discussion in 'XBoX on Consoles' started by ViciousMidget42, Sep 15, 2017.

  1. Banned while offline?


    I was banned recently on my Xbox account and I have yet to know why I'm unable to talk to my friends now. Hurricane Irma came and my house was without power for 4 days and I couldn't get on and I hadn't been banned before the hurricane so I don't know why
    or how I was banned if I did nothing

    :)
     
    ViciousMidget42, Sep 15, 2017
    #1
  2. SensAsianz
    SensAsianz Guest
    I was banned while already banned.

    A ban is supposed to be a punishment to change a bad behavior, is it not? Then why would they give an additional ban before the 1st ban is even finished? Doesn't really make much sense. Additionally, I already made an account for my little brother and decided
    to wait peacefully for my ban to finish. The Enforcement team chose to make this harder than it had to be.
     
    SensAsianz, Sep 15, 2017
    #2
  3. Smwutches
    Smwutches Guest
    I was banned while already banned.

    Because each suspension is a punishment for a separate actions. Say you did something on a Monday that someone reported you for. It takes a couple of days for the enforcement team to investigate so on Wednesday you do something else that someone else reports
    you for just before the enforcement team issues a suspension for Monday. So now they get a new report for something else and suspend you for what happened on Wednesday. You just still happen to be banned for the 1st thing you did.
     
    Smwutches, Sep 15, 2017
    #3
  4. OK Fowl
    OK Fowl Guest

    Banned while offline?

    Xbox Enforcement | How Do I
    I wasn’t doing anything wrong when I got suspended. Why did this happen?
    While some Code of Conduct violations are immediately resolved, XBLPET also conducts reactive investigations. Many of these investigations are triggered by player complaints. The Code of Conduct has no statute of limitations, and users may be enforced upon
    at any time for past offenses.

    A player may be offline (or playing single player) at the time of the suspension, but his or her online status at that particular moment may have no bearing on the reason behind the enforcement. If you receive a suspension and are
    not sure why it occurred, please check the email sent to your Microsoft Account or view your
    Enforcement History on enforcement.xbox.com.
     
    OK Fowl, Sep 15, 2017
    #4
  5. OK Fowl
    OK Fowl Guest
    Sorry, but no one here on the forums can address issues dealing with enforcement actions.

    You will need to visit Xbox's enforcement page to find out any information about your current case.

    Here are some links that might be useful for future reference.

    Link 1:
    https://enforcement.xbox.com

    Link 2: Xbox Enforcement | How Do I

    Link 3: http://support.xbox.com/en-US/xbox-one/xbox-live/enforcement-on-xbox-live

    Link 4:
    https://enforcement.xbox.com/Enforcement/ShowEnforcements


    Link 5:
    Xbox Enforcement | Stay Safe

    Link 6:
    http://enforcement.xbox.com/home/howto#sub-topic0-6
     
    OK Fowl, Sep 15, 2017
    #5
  6. Dadwhite
    Dadwhite Guest
    Report investigations take time to investigate so an infraction could have occurred days before and took time research and then the ban could have been put in place while you were off-line
     
    Dadwhite, Nov 1, 2018
    #6
  7. Dadwhite Win User

    Banned while offline?

    Report investigations take time to investigate so an infraction could have occurred days before and took time research and then the ban could have been put in place while you were off-line
  8. OK Fowl Win User

    Banned while offline?

    Sorry, but no one here on the forums can address issues dealing with enforcement actions.

    You will need to visit Xbox's enforcement page to find out any information about your current case.

    Here are some links that might be useful for future reference.

    Link 1:
    https://enforcement.xbox.com

    Link 2: https://enforcement.xbox.com/en-US/home/howto#sub-topic0-5

    Link 3: http://support.xbox.com/en-US/xbox-one/xbox-live/enforcement-on-xbox-live

    Link 4:
    https://enforcement.xbox.com/Enforcement/ShowEnforcements


    Link 5:
    http://enforcement.xbox.com/home/staysafe#topic0

    Link 6:
    http://enforcement.xbox.com/home/howto#sub-topic0-6
  9. OK Fowl Win User

    Banned while offline?

    https://enforcement.xbox.com/en-US/home/howto#sub-topic0-5
    I wasn’t doing anything wrong when I got suspended. Why did this happen?
    While some Code of Conduct violations are immediately resolved, XBLPET also conducts reactive investigations. Many of these investigations are triggered by player complaints. The Code of Conduct has no statute of limitations, and users may be enforced upon
    at any time for past offenses.

    A player may be offline (or playing single player) at the time of the suspension, but his or her online status at that particular moment may have no bearing on the reason behind the enforcement. If you receive a suspension and are
    not sure why it occurred, please check the email sent to your Microsoft Account or view your
    Enforcement History on enforcement.xbox.com.
  10. HAZMAT RADIO Win User

    Banned while I was offline

    The Xbox Enforcement Team does not use these forums. For information about your account suspensions or bans sign in at this site with your account at
    https://enforcement.xbox.com

    No one here on the Xbox Forums or at Xbox Support can provide the reason or proof why you were banned or change the state of ANY suspension or ban.

    Only an actual person from the Xbox Live Enforcement Team can impose or remove a suspension or ban on the account.

    - "Despite what some may claim, Xbox Live Policy & Enforcement Team will never ever ban anyone “for no reason”. Suspensions always occur as a result of a specific Code of Conduct violation."

    https://enforcement.xbox.com/en-US/Home/HowTo#sub-topic0-5

    If you want to contact the Xbox Live Policy & Enforcement Team you can file a Case Review

    - You can't file a Case Review if the suspension is less than 24 hours or you failed the questionnaire.

    - Note: Currently, Xbox device bans are not eligible for Case Review.

    Case Review -
    https://enforcement.xbox.com/en-US/Home/HowTo#sub-topic0-6


    I wasn’t doing anything wrong when I got suspended. Why did this happen?

    While some Code of Conduct violations are immediately resolved, XBLPET also conducts reactive investigations. Many of these investigations are triggered by player complaints. The Code of Conduct has no statute of limitations, and users may be enforced upon
    at any time for past offenses.

    A player may be offline (or playing single player) at the time of the suspension, but his or her online status at that particular moment may have no bearing on the reason behind the enforcement. If you receive a suspension and are not sure why it occurred,
    please check the email sent to your Microsoft Account or view your
    Enforcement History
    on enforcement.xbox.com.

    https://enforcement.xbox.com/en-US/home/howto#sub-topic0-5
  11. GronTron Win User

    Banned account and console, how d i get my content back?

    As ThingOnAString and davemcfly mentioned, upon recieving a console and account ban all paid content will no longer be downloadable, however if you still have everything downloaded on the banned console, you should be able to access the content while offline
    only.
Thema:

Banned while offline?

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