Banned while banned during a ban….

Discus and support Banned while banned during a ban…. in XBoX Accessibility to solve the problem; Okay for real. I got a 3 day ban for saying something wrong, cool, I get it. While working on the last day of my ban, I get a message saying I’m banned... Discussion in 'XBoX Accessibility' started by unfinishednam, May 21, 2022.

  1. Banned while banned during a ban….


    Okay for real. I got a 3 day ban for saying something wrong, cool, I get it. While working on the last day of my ban, I get a message saying I’m banned again…. So I’m naturally mad like what…? I’m at work. No one else uses my account. This was in the 18th, ends on the 21st (tomorrow). Today while at work I get a email saying I again am banned… these are all coms bans as well. I did do something to deserve the first one. But now I got a com ban while already on a com ban…. I submitted a appeal both times and got the same generic reply. So what do I need to do to stop this. This is 3 bans in a weeks time and I only deserved 1. I haven’t spoke or messaged or anything… obviously because I’m already on a ban. I spoke with Microsoft and got the same ‘we can’t do anything’ reply. Well this is a week of my system basically being worthless, and wasting my money. Does anyone have any ideas on what I need to do to stop this? I feel like someone is having multiple people report my account to keep me banned and I can’t stop it and no one can help. I have 3 Xbox’s In my house. I’m a loyal Microsoft fan. And this is starting to make me question if I wanna stay or switch to Sony. This is seriously the most bs things I’ve ever seen happen. Please someone have a answer or solution to this problem. Because Microsoft doesn’t care enough to keep their customers around. I have over 120 digital games that will be gone if I have to switch. I really don’t want to leave, so much money dumped into this…

    :)
     
    unfinishednam, May 21, 2022
    #1
  2. Ricardo Lechuga Win User

    Banned while banned during a ban….

    Hi Unfinishednam! My name is Ricardo an independent advisor ready to help you with this situation!

    Some enforcement actions are issued the same day that the violation took place, while others require more time for investigation.

    If you receive an enforcement action when you’re not on the Xbox network, it may be the result of prior activities. Keep in mind that the Community Standards for Xbox has no statute of limitations, and a player can receive an enforcement action at any time for past offenses.

    Your enforcement history is the best place to find more info about an enforcement action.

    Customer support can’t assist with suspensions or enforcement actions. They don’t have access to enforcement details.

    No one can get you banned by spam reports, Xbox investigates player reports and take each report into consideration when making an enforcement decision. However, a certain number or frequency of reports doesn’t mean you’ll receive an enforcement action
  3. unfinishednam Win User

    Banned while banned during a ban….

    So basically what you’re saying is that its from previous activity? Their has to be some kind of limit. Do they just read all the messages and randomly drop a Bam hammer then? Also, sorry for the barrage of questions, do they do 3 bans in like… 8 days maybe 9? Thanks for your time, that’s great explanation others than the generic message a get back.
  4. RedMoons Rising Win User

    Got an enforcement action

    I have the same issue. Ban is not showing up on enforcement page even though an active temporary ban exists while trying to communicate during an online game chat
  5. ltgwilliams Win User

    Ban during a ban?

    Hey SwiftySpeedG,

    Unfortunately, the enforcement team doesn't use the forums and we can't help you with suspension issues. To check your suspension or if eligible for a case review on the
    Enforcement page

    This is the primary way to check with your status with enforcement related questions.
  6. M3tal Daz3 Win User

    Ban during a ban?

    Overlapping bans happen when new facts on your online behavior are discovered by the investigation of your account by the XBLPET

    The enforcement team doesn't uses the forums and we can't help you with suspension issues

    To check your suspension or if eligible for a case review: https://enforcement.xbox.com
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Banned while banned during a ban….

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