Banned indefinitely

Discus and support Banned indefinitely in XBoX Accessibility to solve the problem; I'm on my youngest sons account to write this My eldest son who is autistic and special needs has been banned indefinitely he's done nothing wrong... Discussion in 'XBoX Accessibility' started by Robert Harper4, Oct 16, 2023.

  1. Robert Harper4
    Robert Harper4 Guest

    Banned indefinitely


    I'm on my youngest sons account to write this

    My eldest son who is autistic and special needs has been banned indefinitely he's done nothing wrong because he plays his xbox in front of me.he only talks to one friend on xbox.and rhey invited a guy to join chat then the chat crashed and 2 hours later banned!!very strange. He appealed and an email came back instantly like it was automated

    The email said he was banned indefinitely for harassment which I thought only warrants a suspension. He has no strikes on his account at all.and has played xbox since the very first xbox came out.weve been trying for weeks to contact someone via email and phone.only to fail..

    What is going on?my son is at a loss because he lives xbox.his user name is Dopexsoul9269

    PLEASE HELP!!!

    :)
     
    Robert Harper4, Oct 16, 2023
    #1
  2. CarTzy Win User

    Indefinite ban

    Hello Lukas Paulo niquezin,

    Welcome to Xbox Community Forum. Thank you for sharing your concern with us today and we hope that all is well.

    I would like to inform you that our support boundaries are limited to we can do or recommend on our end. Thus, forums and customer support (including phone and chat support team) are unable to assist you with any suspensions or enforcement actions as we have a dedicated team for this.

    Note Customer support can’t assist with suspensions or enforcement actions. They don’t have access to enforcement details. Keep reading for info on how to inquire about your current suspension.

    Please see FAQ about enforcement

    Xbox device suspensions and bans | Xbox Support

    Xbox enforcement action FAQ | Xbox Support

    If you want to submit an appeal you may follow the guide on the link below

    How to submit a case review | Xbox Support

    We look forward to your response. Kindly let us know, if there is any misunderstanding or clarifications of our description by sending us a reply.



    Sincerely,



    Xbox Forum Moderator
  3. ea6ed3f2-d718-44a1-9 Win User

    Indefinite ban

    same here what's the email for enforcement team I'm Tryna sign in my account it been couple days and i already submitted appeal they denied me twice how long is my Parment suspension for im ready to get back on xbox
  4. Smwutches Win User

    Indefinite ban meaning?

    An indefinite ban means it's permanent. You can only submit 1 appeal.
  5. ngocphi Win User

    Xbox 360 Enforcement Doubt

    end date you mean

    How long does it say it going for

    It may also be a perm ban

    Or if console ban then it's indefinite
  6. Smwutches Win User

    My Xbox account got a permanent suspension because my younger brother had been using my account and buying and refunding things and Xbox enforcement hasn’t resolved or responded

    If they denied the appeal, then there's nothing else you can do.

    If the end date says indefinite, then the ban is permanent.
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Banned indefinitely

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