Banned from Online for Two weeks A DAY AFTER A COMMUNICATION BAN. Why? Need Help and Solution ...

I have been suspended for two weeks for "harassment, abuse, or threats". I now am sitting here in utter awe of this because I have been communication banned so I have no idea on how this could happen. This happened ONE DAY after the communication ban so
frankly this makes absolutely 0 sense. Please do not tell me to go to enforcement because I have already done so but due to the absolute ridiculous system of two failed attempts resulting in a 24 hour timer being set is completely ridiculous. I am looking
to find out what possibly could have happened and I am definitely looking to get this resolve ASAP. (P.S. The communication ban is understandable. That is NOT what i am looking to resolve. I am simply looking to resolve the absolute crazy ban for harassment
A DAY AFTER i get communication ban.) (P.P.S. I am ALWAYS in a party chat with a friend or two so vocal chat is not the reason.)

:)

 

Temporary bans apply to all xbox accounts?

I was temporarily banned from communication on 7/4/2017 and it ends on 7/18/2017. However the next day on 7/5/2017 I was sent an email saying that i am banned from playing online games until 7/18/2017, In addition i was sent another email saying i have been
banned from communications for 100 days. When my sister logged into her account she too can't play online or talk and send messages to friends. Why is she also facing the ban? I can understand a two week communication ban, however is a 100 day ban really necessary
on top of two week ban from playing online games? I have reasons to believe that i was mass reported by a group of 3 players for not playing a "meta hero" in a competitive overwatch game. Enforcement team please look into this because i feel like i have been
wrongfully banned based off of that groups opinions. Also there's no reason why my sister is also facing this ban.

Any feedback is appreciated.

 

Need answers

I had two console bans one for communication and playing games which lasted until today and one that runs out in a week for sharing content I still can’t play online even though I shouldn’t be banned

 

The enforcement team do not use the forums.

Filing for a case review on the enforcement site
here is your only option.You can also find details about your suspension there as well.

The questions are easy & are there to make sure you are familiar with the ToU/CoC which is where you can find every answer.

Due to the time it takes to investigate most reports your 2nd suspension would be for something you did before your first suspension was issued.