Banned for nothing

Bad Math 8 · Dec 31, 2017

Hi, 34 minutes ago, i received a message that i can no longer send messages, talk with people and hear them. The problem is that I did nothing except enjoying myself on Halo 5. I want to know if microsoft could at least tell me why i got ban and if there
is no reason i'll just make a complaint .

:)

Mad Cow Dizease · Dec 31, 2017

banned for nothing

Hi there, to inquire about an account suspension for a reponse from Policy Enforcement, please post in the applicable forum:

forums.xbox.com/.../41.aspx

Smwutches · Dec 31, 2017

Banned for nothing!

The enforcement team investigates every complaint they receive. For information about your ban and to see about submitting a case review, you will need to go to http://enforcement.xbox.com

Smwutches · Dec 31, 2017

For information about your ban and to see about submitting a case review, you'll need to go to http://enforcement.xbox.com

MattyMidway · Nov 1, 2018

Hey there! Head on over to this link for Enforcement, sign in, click on the little orange gavel that will appear and it will take you to a complete Enforcement
history of the account you are signed into just to be sure something didn't change.

Enforcement does not read the forums, nor do they have a direct way of being contacted via phone or email. That being said, sometimes, Enforcement will deem a suspension as being worthy of a review. If so, you will see a link called "Review" next to the
current enforcement action. This is your only way to contact Enforcement directly to plead your case and possibly have the Enforcement action overturned.

Enforcement will also send you an email to the address that is linked to the Microsoft account with complete details of what the suspension/ban is for and for how long (Bans being permanent). You can read up on further details regarding the Enforcement
team as well as the Code of Conduct via this link here, Enforcement Home.

User 9242019

your not alone buddy this garbage enforcement team is making a lot of people mad

Except that isn't true, it isn't even "many". Only banned people are mad and based on how many use their Xbox and Live with NO issues at all, they are a very, very small number of users.

Go right on ahead thinking that people are being banned for "no reason" OP. You do know that you have ALWAYS loosed (sic) your games when the console is banned?

Smwutches

For information about your ban and to see about submitting a case review, you'll need to go to http://enforcement.xbox.com

Daft Badger

Enforcement is nothing to do with support so they have given you the incorrect info.

100 day suspensions are issued when someone has committed multiple violations of the ToU/CoC.

For some reason they do not show on the enforcement site
here & can not be appealed.

You will have to wait out the suspension.

There's nothing anyone on the forums or at support can do.

Daft Badger

The enforcement team do not use the forums.

An email would of been sent to the address linked to your account telling you why & how long for or you can check on the enforcement site
here where you can file for a case review if eligible.

You will not be told who reported you.

Daft Badger

You can't file for a case review for a console ban.

There's 2 types,a 30 day console ban which is usually issued if several accounts on the same console have received bans/suspensions.

The 2nd is a permanent console ban which can be issued for tampering,extreme violations of the CoC/ToU etc.

An email would of been sent to the address linked to your account giving you the reason.

As long as your console is your home console & set in offline mode then you can use your games while not connected to live.

More info on device bans can be found here
https://enforcement.xbox.com/en-GB/home/howto#sub-topic0-3

Banned for nothing