Banned for no reason whatsoever. At least not fully to my knowledge of why.

A while ago I was banned on this account, "This account participated in cheating. This may include using or associating with unauthorized account, software, or hardware modifications, intentionally
playing with others who have modifications, attempting to acquire modifications, network manipulation, abusing the Xbox Live reporting system, or other attempts to gain an unfair advantage in online multiplayer." I want to know why I was banned for
this, knowing that I have never cheated in any game, such as gaining an unfair advantage in online multiplayer. I am thinking of one thing, but I was not the one at fault. I will explain right now. I was in a match of Call of Duty, on the other team there
was a whole bunch of cheaters using these menus to gain the advantage, at the end of the game, I was deranged of my prestige and level, and the other day I was suspended forever. I have proof of my account being hacked on the game, which is why I am here.
Because I was wrongfully banned I am asking for assistance from the enforcement team directly, I also filed a case, maybe I didn't explain clearly or something, but it was denied with no further information of why my account was suspended. If the enforcement
team thinks they could do something like this, this is definitely not right.

I would like to know if anyone knows of a way to contact the enforcement team directly, and a way to resolve the conflict that I am going through.

:)

 

Banned for no reason whatsoever. At least not fully to my knowledge of why.

I'm going to lock this post as it's a duplicate. Please don't double-post on the forums.

 

Banned for no reason whatsoever. At least not fully to my knowledge of why.

Unfortunately I am going to have to side with this as your best bet.

 

Hello,

We do not handle bans here it is fully done via this site here.

https://enforcement.xbox.com/en-US

You can file for a case review here if the ban is not 24 hours or shorter.

Zero

 

Like I said I already filed a case but it was not accepted with no other further information.

 

A case review is the only way to contact the enforcement team. If they upheld their decision, there is nothing else you can do. Since you submitted a review, they have looked into the issue twice and both times saw something that violated the code of conduct.

 

Well, you already gave the reason for the suspension. You participated in a game where your account was affected by the other cheating team as well,

If you find out that there is cheating going on IMMEDIATELY quit "hard" from the game. On the Xbox 360 press the Guide button, then Y to get to the dashboard immediately. On the Xbox One press the Guide button, move to the game tile, press the Menu/start
button and quit the game from the menu. Make sure you quit BEFORE the round is over and the game transmits the cheated statistics to the game servers.

That will also prevent the game to derange your prestige or make other modifications that are considered cheating.

Never continue to participate in a lobby where you find cheaters, as some cheats can affect you as well, even if you are not intentionally cheating.

 

Arminator, If I knew that they were cheating right away I would've done so immediately, but not only was I of young age, but I barely knew what was going on. Which is why its ridiculous that I'm the one being suspended and you guys can't catch the actual
cheaters.