Banned For Life

Okay
before we start this I need ya'll to not give me the URLs and tell me I can't post here. Okay here we go about 50 days ago my account
TheJinxGod
had just passed the communication suspension
and the reason why I got it was because my friend signed
in on my account(Without my Permission). I take
responsibility
for that, witch is why I didn't fight
the communication suspension
nearly as bad.
Okay so about two days after is just passed I was editing my Overwatch clips (a game I bought about 1 weeks before I got banned and now
can never play it)
and out of no where I got signed off
and when I tried to sign back in but I got a red hammer
saying that I was permanently banned.
I tried to get on their website but I couldn't because I was using Chrome so eventually I switched to Microsoft Edge and got on. I submitted my case review and after 3 days I expected that they went in depth and research much about it but no when they responded
it was a generic response
(almost if a bot has typed it) saying no.
They did say something in that response that stood out
they stated that I abuse,
harass,
and effect the well being of players.
This is just not true;
only
one time,
one time I sent messages that got me suspended to a person that was not
my friend.
All
of my other cases
was messages I sent to my friend
and I know this still against the Code of Conduct
but hear my point,
if they were getting hurt they could remove me
and block me,
most of the time it was friendly
smack talk with no intent to abuse.
This does
not effect the well being of players
and it's not abusive,
so it's not harassment
which is the reason
I got banned.
I have been a loyal member
of Xbox for 4-5 years
and I lost
thousands of dollars
and tens of thousands of hours
for what a little profanity between friends
yeah that really seems justified. The reason
why they report me
is because we think it's funny
no one could've known
that it would lead up to a ban.
Now at this point
I researched
and talked to Microsoft support
so I could try another way to communicate with the enforcement
team. I quickly realized there was
no other way
they shut down their forms,
so the only way
was the case review
in which you only get 500 characters
so you can't put details which would make a strong defense. One
of the values of what the enforcement team says they have are compassion. How is taking thousands of hours and money compassionate spoiler alert its not. Please help with my inquiry.

:)

 

banned for life

You need to post in the folder marked "my xbox account was suspended".

 

banned for life

If you are asking about an account ban, you are in the wrong forum. You need to post

here if you want answers for that. If you are inquiring about a console ban, then you are out of luck as xbox is not answering questions about those. Good luck!



s2

 

Xbox Live is a social platform, and we love hearing about players sharing their experience with friends and family. Xbox Live is at its best when everyone joins in the fun!

However, as the owner of the account you are ultimately responsible for how the account is used, both good and bad. When we issue a suspension, it’s not necessarily because you committed a violation, but because the account was used to commit a violation.
Even if you weren’t home or holding the controller when the activity occurred, if a particular Gamertag was used to harass other players or cheated in a game we have to hold it accountable.

An account suspension completely blocks the affected account from being able to sign in to the Xbox Live service for the duration of the suspension. Account suspensions are issued for a specified duration, often of 1, 7, or 14 days, though egregious or repeated
violations can result in a permanent suspension.

I suggest you to take more seriously in the future the nature of online harassment. Start fresh with a new account and get acquainted with xbox live Code of Conduct in order to avoid further bans.