banned for 20 years for retaliating against an XBLPET

This is a
transcript
of a
chat I had with a
Theresa: Hello, thank you for contacting Xbox Customer Support. My name is Theresa. Please give me a moment to review your
question.

dave: thank you

Theresa: Hi Dave, I hope you're doing good today!

dave: yes I am

Theresa: I see here that we have issue on the profile being banned from Forza, is that right?

: Here's the link by tdave:
well that's a lie,,

Theresa: I'm sorry what do you mean?

dave: yes, im not doing well cuz im bannd, I don't understand

dave: sorry, that comment was not directed at you

dave: are you there?

Theresa: It's okay.

Theresa: I'm sorry what happened.

Theresa: We actually have a special team assigned to this kind of case.

Theresa: They are called the Xbox Live Enforcement Team.

Theresa: You can reach them through the Xbox Live Forums.

Theresa: You can easily identify them because their gamertags start with XBLPET.

Theresa: You may create a post on the forum using a different account since the banned account will not be able to access it.

Theresa: Reasons for the suspension isn't publicly divulged and is only accessible for the enforcement team members. They are the ones who implement the suspension and the only ones who can lift it.

dave: I for 20 years did I commit murder sheeeeez

Theresa: I know, Dave.

dave: are they just in there playing the game as well

Theresa: I'm also a player myself and I might be crying right now is that happens to my profile.

Theresa: Most of our Enforcement are also Xbox player.

Theresa: I strongly suggest that you post this on their forums page so they'll be able to further review your profile.

Theresahe way.

dave: are they paid by Microsoft?

Theresa: Yes. Enforcement team are employee from Microsoft.

Theresa: Forums page

Theresa: Enforcement Team

dave: ok,, I heard the dude when I was raceing on maple vally lasdt night.. he is *** cuz I got even racing.. he was speaking to a friend or someone and talked like I wasn't there

Theresa: Did you get the gamertag?

dave: no I don't pay attention to that ,, the guy took me out then I did the san

dave: one of bill gates homes is close to me I feel like droping him a note,, I understand why policeing is done,, but this is the wrong way

Theresa: Alright, please include these information once you post it on the forums page.

Theresa: In this way, you can explain your side of story.

dave: what will that do for me???

Theresa: Just to set your expectation, an investigation will take place. Our Enforcement team can trace the activity of the profile.

Theresa: They are the ones who implement the suspension and the only ones who can lift it.

dave: greaed in microsoftt,, wow I really didn't think this sort of thing would be allow

dave:

dave:

dave:

dave:

dave:

dave: yes they sure did,, do I get to ban them to pac-man only for 5 years

Theresa: I apologize if I was not able to provide the resolution you need right now, Dave.

Theresa: I would if I could unban your account.

Theresa: However, there is another team that handles accounts like this.

dave: ithanx you have been exelint, its a shame gamers are given this power over the people that pay them

Theresa: Thank you for seeing the effort, Dave.

Theresa: This is the reason why we have Enforcement team.

Theresa: Enforcement team which handles feedback and complaints submitted to them.

Theresa: Thank you for bringing this to our attention.

Theresa: I'll have this case documented for you.

Theresa: Here is your reference number 1246925180

Theresa: This will serve as your reference that you already contacted us today.

Theresa: Will there be anything else that I can assist you with?

dave: blood boils over steady in games like this,, it creates an unfair atvantage for these guys over me, its like giving the criminal a badge to watch himself

dave: no but thanks lots i do feel like i have a slim chance of getting my favorite game back

Theresa: Let's both be positive on this, Dave.

dave: i have 2 friends ive met , that have had very sim things happen,, mY sand bax MY toys Im takeing them and going home so there LOL thanks again for your help

Theresa: You mentioned that you've been with Xbox for 20 years and this is the first time it happened to you.

dave: no ive been banned for 20 years,, played 3 or 4

dave: 2nd time same game only 30 days last time

dave: still don't know why i was punnished

dave: i think i will write the story on all my cars , so all can see

info: Your chat transcript will be sent to *** Die E-Mail-Adresse wurde aus Datenschutzgründen entfernt. *** at the end of your chat.

Theresa: That will be great. I'll look forward to that.

Theresa: I apologize if I was not able to provide the resolution you need right now, but I'm glad we chatted and that we were able to get a proper resolution or options on your issue and have this concern moving and hopefully be resolved as soon
as possible.

dave: you can see results of the 1st time now,, a quote TURN TEN SUCK EGGS

dave: you have done an bang up job for me theresa

Theresa: Thank you for seeing the effort, Dave.

dave: i do understand monitoring,, cuz games like this do create little cus monsters

Theresa: Exactly.

dave: some reason elder players are happy to ill-teach some one elses kids

Theresa: We receive alot of them almost everyday.

dave: cant understand why no one just mutes,, very simple

dave: a good yelling match is fun now and then,, but on even floors

dave: one other question if i may?

dave: is it normal for the drives to be so noisy?

Theresa: Surething.

dave: mine screams and always has,,

Theresa: No. There shouldn't be unusual noise.

dave: wow you should hear mine,, i think they were made here in scotts vally calif

Theresa: How often does it happens?

dave: it is constant but the change in speed intensifies it

Theresa: Have you experienced any interruption on the game?

dave: takes 30 seconds or more t get up to speed,, yes bu i think is server related,, get dropped every so often

Theresa: Oh I see, yeah, that can be a cause.

Theresa: Here's what I suggest,

dave: my dirt 2 game got one of those circle scratches,, a year ago just tossed it

dave: oooh NICE

Theresa: Please check for corrupted files regularly.

Theresa: Clear the cache 3 times.

Theresa: Powercycle.

Theresa: • Power the console down

Theresa: • Unplug the console power

Theresa: • Wait 10 seconds

Theresa: • Plug the console power back in

Theresa: • Power the console on

Theresa: If you received error message or code, you can check that on our website xbox.com or you may also contact us anytime.

dave: ok , i think it has a gazillion miles on it been around the universe 2wice ha ha

Theresa: Chat support is open 24/7.

Theresa: hahah...gazillion miles. You're an ace!

dave: i know that's real nice, i hate reading forums to fix stuff

Theresa: Most core gamer hates reading forums. Hahah.

Theresa: There are support steps on our website and all of it are 100% guaranteed.

Theresa: Thank you for being with me all this time, Dave.

dave: i am 60 years old and remember teasing guys ,, hold it up to the phone so i can see whats wrong,,,,, happens daily now

Theresa: You sure you're 60? I'm sorry but you are way too cool to be 60.

dave: NO THANK YOU,, im gonna make some coffee and go sit on a park bench lol

Theresa: I think you'll go get soda and play console. lol

dave: i have a really cool trench coat

Theresa: It has been a pleasure chatting with you, Dave.

dave: same here bye for now

Theresa: Thank you for being one of a kind customer.

Theresa: If that was everything, I'd like to thank you again for contacting Xbox Customer Support. To properly end the chat session, please click on the "Close chat" button on the upper right hand corner of the chat window. Have a wonderful rest
of your day!

Theresa: Take care and all the best for youMicrosoft modirator

:)

 

Banned for 20 Years

I have the same worries, I'm banned for 20 years for having put on my vehicle delivered "Glow" bought in the shop window of the game. I have not even received a warning to tell me that these paintings were prohibited. It is simply shameful to do something
to banish purchased in the same game! I still have had no response from them and I do not think receiving is the earthen pot against the iron pot!

Sorry but I'm French and I use google translation

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j'ai le même soucis, je suis banni pendant 20 ans pour avoir mis sur mes véhicules des livrées "Glow" achetée dans la vitrine du jeu. Je n'ai même pas reçu un avertissement pour me dire que ces peintures étaient interdite. C'est simplement honteux de se
faire banir pour une chose achetée dans le jeu même ! je n'ai toujours pas eu de réponse de leur part et je ne pense pas en recevoir, c'est le pot de terre contre le pot de fer !

Désolé pour mais je suis français et j'utilise google traduction

 

Banned for 20 Years

The only way to contact the enforcement team is by emailing them at *** Die E-Mail-Adresse wurde aus Datenschutzgründen entfernt. ***. However, their policy is not to discuss bans, and they very rarely overturn them.

 

Were you drunk in that chat?