Banned email, xbox live account locked

So my email recently got permanently suspended. My xbox account is linked to that email. With my email being suspended I am unable to sign in to my xbox live account on the website or the xbox. I need to some how change my email of the account. I cannot
log in to the account to change the email through xbox. Is there anyway to change the email through the parent account? If not, can a moderator possible help change it? I have the passwords for the account also.

Xbox live account : isCMN

thank you

:)

 

Forgot email and password but I have proof I own the account..

Ok so a few months ago since I basically gave up had a couple of problems with my account I had since 09 I believe and the time I made it I used a different email even to now I do not know the password or the email so when I went to switch emails it basically locked me out from the account I can still play if I disconnect the internet but I cannot even get access to it online would the live team be able to assist me with this problem I have credit card proof and everything

 

Live account banned permanently for no reason, HELP please!

My 10 year old son's account was banned Christmas Eve (was so much fun watching a kid open new games that he couldn't play)! This is the email I received Christmas Eve:
This email is to notify you that your Xbox LIVE account privileges have been permanently suspended due to modification of your gamertag or other profile data.

These modifications may include, but are not limited to:
•Altering the appearance of your gamertag or avatar
•Illegitimate gain of achievements or avatar awards
•Application of watermarks or other special identifiers that were not legitimately granted
•Unauthorized manipulation of in-game parameters

Your conduct was brought to the attention of the LIVE Enforcement Team through complaints filed by other Xbox LIVE users or in the course of our operation of the service. The LIVE Enforcement Team has reviewed the complaints and other evidence regarding your conduct and determined it violates the Xbox LIVE Terms of Use and/or Code of Conduct. Because your conduct is in violation, the LIVE Enforcement Team has issued a permanent suspension.

During your suspension, you will not be able to log into Xbox LIVE. Your Xbox LIVE privileges will not be reinstated.

Customer Support is not able to modify or provide any further details about your suspension.


My son does not know how to modify or alter any of these things, so the ban is not legitimate, but the account is suspended. I spent 4 hours on Christmas Day trying to get this straightened out, and was told it was a billing problem so I was transferred to billing which never answered. Today I called support again, and made the customer care person look into the account in depth and she said it had nothing to do with billing, that I was on auto pay with paypal and that it was received. She helped me set up a temporary account and transferred me to billing to change over my payment details from banned account. (Still on hold to India right now after almost an hour).
She was unable to tell me whether points that we have purchased or games, etc would be transferred.

I want to know how to get this straightened out because my son has logged many hours playing his games, gaining points, added purchased points, etc. to his account and now it is all gone. Like I said before, my son is not capable of doing the things the ban states, so I need help in resolving this, because either someone hacked his account, or he was unfairly targeted by gamers in rooms.

Thank you in advance for any help or advice you can offer!

My son's banned gamer tag is Gunman708
his new gamer tag is SnowingSpy44

 

If you were banned from Xbox Live then that is a gamertag ban and not an email ban. Changing the email will not help you in this case. If I am wrong and it's just the email then please post back and let us know.