Banned despite having hate mail sent first

Hello Garrett,

We would advise that you go over to the
Enforcement Website if you would like to submit a
case review so that the enforcement team can take a look at this case. Unfortunately they do not monitor the forums so they will not be able to assist you here.

If you ever receive any messages that violate the
Code of Conduct then we would advise that you simply
Report the message and
Block or Mute the other user so that the enforcement team can look into it and so that your account doesn't run the risk of getting suspended.

We will go ahead and lock this thread as there is nothing further that we can do. If you have any other questions for us feel free to start a new thread so that we may continue to assist you.

I hope this helps.

In this case, the recommendations are report the user and never get in a dispute.

To avoid this type of situations.

The problem is that you've had more reports that's why they were channeled into you. Try to appeal

To see about submitting a case review, you would need to got to http://enforcement.xbox.com

It doesn't matter how a situation starts. If you respond in a way that violates the code of conduct, you can be punished.

I got a ban today for calling someone , this is the first hate message i have sent and have been permo banned, do u think i have a chance of getting my account back and is their anything i can keep in contact with u because u seem helpful, thank fin