Banned Cause of my Brother

Hello,

I was recently banned from Xbox for 7 days because my brother was playing on my account at the time. He is 12, and at the time of the ban, someone in Rainbow Six Siege on his team killed him at the start of a round. If any of you have gone through this,
it is infuriating. He sent an extremely vulgar message on my account to him, and my account got a 7 day ban. I would like to get into contact with the enforcement team and possibly get this sorted out, as I do not think my account deserves a ban for the actions
of my brother.

Thank you,



:)

 

Temporary ban

Hello

I got banned cause i gave access to my account for my brother and I would like to get it backbecause I don't have access to a service that Ipay.

Kind regards

 

Banned Account

my little brother was on my xbox account and was messaging someone. i walked downstairs and now im banned. can you please remove the ban cause this was not me on my xbox and now i cant play nba2k16

. thankyou

 

As the owner of the account you are ultimately responsible for how the account is used, both good and bad. When xbox issues a suspension, it’s not necessarily because you committed a violation, but because the account was used to commit a violation. Even
if you weren’t home or holding the controller when the activity occurred, if a particular Gamertag was used to harass other players or cheated in a game they have to hold it accountable.



If eligible for a case review:
https://enforcement.xbox.com/Home/HowTo#sub-topic0-6

 

There are a number of reasons for a Communications Suspension, some include; Inappropriate Text Chat, Unsporting Behavior, Vulgar or otherwise inappropriate voice chat, etc.

Unfortunately, being the account owner, you are held solely responsible for what happens. What you can do is visit enforcement.xbox.com and request a review case for your ban.

Hope this helps!