Banned because a group of people attacked his account!

Log in here & file a case review
http://enforcement.xbox.com/Home/HowTo#sub-topic0-6

Not sure what you mean by "attacked his account" but no one can get someone banned just by reporting them,you need to actually violate the ToU/CoC first before you can be banned.

All I want is for my child to be unbanned.

Another thing when you say an attack happened on his account.

Do you mean someone stole his sign in information and started doing stuff that would be against the code of conduct?

Did your son possibly give his account information to someone and they signed into his account and did stuff that shouldn't have been done?

We need more information on what you mean by your sons account was attacked?

And how do you know it was a permanent suspension? To find out for sure when you go to the enforcement site and look at the enforcement history for the account it should tell you how long the current suspension is for should have an end date if the end date
on it shows 12/31/9999 then yes it is a permanent suspension but if it shows less time then it would only be a temporary suspension.

If it is a permanent suspension those are not taken lightly their had to be something that was very egregious for them to do a permanent suspension.

yes someone breached his account and got him a permanent ban. And my son couldnt be able to give his account info to anyone because i have it. And the people who breached his account sent vulgar messages to his friends.

So in a case like this you would need to contact Xbox support and inform them that your sons account was compromised and the people that got onto the account then did things to violate the code of conduct and got your sons account permanently banned they
would then fill out a form and do an investigation to determine if the account was truly compromised and part of the form is having you start a new Microsoft account and if they determine that the account was truly compromised then they will transfer all of
your information over to the new account that they have you create.

All I want is for my child to be unbanned.

You would have to go to the enforcement teams website enforcment.xbox.com sign into your sons account if it is an adult account or sign into the parent account if it is considered a child account click on the orange hammer that is there on the main page
which will take you to the enforcement history and where it shows the current enforcement action there will be an option to file for a case review it will ask you a series of questions about the code of conduct (you do have to answer all of them correctly
in order to qualify for a case review) at which point you will be given an opportunity to plead your case to the enforcement team who will then reinvestigate the report and determine if they can lift the suspension sooner.

This is the only way to get the suspension lifted sooner.

Just because a bunch of people report you does not mean that the enforcement team is going to suspend an account every report that is made is investigated by someone and if there was a violation of the code of conduct that is when a suspension is put on
an account.

A copy of the code of conduct can be found here
https://www.xbox.com/en-US/Legal/codeofconduct

Keep in mind that it does not matter who started a conversation or how it progressed if there was a violation of the code of conduct even if it was in retaliation to what someone else said the account would be subject to a suspension.

I just want my child unbanned

If you suspect his account was compromised, you would need to contact support and have them start an unauthorized access investigation. 1-800-4my-xbox if you're in the US/Canada or
http://support.xbox.com If you know who did it, you would need to file a complaint on them via the console in order for the enforcement team to investigate them.

To see about submitting a case review on his ban, you would need to go to
http://enforcement.xbox.com

I can't submit a dispute or file a complaint. I want him to be unbanned because its not his fault that his account was attacked.