Banned Again??

Hi there,

The enforcement team members are the only ones who can do anything about any suspensions they issued. They do not use the forums. They can only be contacted through the case review process on

https://enforcement.xbox.com.

A couple things to keep in mind, the separate suspensions are most likely issued for separate incidents. This page explains it very well: https://enforcement.xbox.com/en-US/home/whatshappening/news.

The other - just because you see a user you reported still playing a day or two after you submitted a report doesn't mean they got away scot free. Odds are the report
is still being investigated. Every report is looked into and investigations take time. Sure some may be issued quickly, others can take longer. The enforcement team will not provide any users updates on any reported incidents.

Should you decide to move to Sony, remember they have some of the same rules as Microsoft.

Hey there! Head on over to this link for Enforcement, sign in, click on the little orange gavel that will appear and it will take
you to a complete Enforcement history of the account you are signed into.

Enforcement does not read the forums, nor do they have a direct way of being contacted via phone or email. That being said, sometimes, Enforcement will deem a suspension as being worthy of a review. If so, you will see a link called
"Review" next to the current enforcement action. This is your only way to contact Enforcement directly to plead your case and possibly have the Enforcement action overturned.

Enforcement will also send you an email to the address that is linked to the Microsoft account with complete details of what the suspension/ban is for and for how long (Bans being permanent). You can read up on further details regarding the Enforcement
team as well as the Code of Conduct via this link here, Enforcement Home.

Sorry, but no one here on the forums can address issues dealing with enforcement actions.

You will need to visit Xbox's enforcement page to find out any information about your current case.

Here are some links that might be useful for future reference.

Link 1:
https://enforcement.xbox.com

Link 2: https://enforcement.xbox.com/en-US/home/howto#sub-topic0-5

Link 3: http://support.xbox.com/en-US/xbox-one/xbox-live/enforcement-on-xbox-live

Link 4:
https://enforcement.xbox.com/Enforcement/ShowEnforcements


Link 5:
http://enforcement.xbox.com/home/staysafe#topic0

Link 6:
http://enforcement.xbox.com/home/howto#sub-topic0-6

For information about your suspensions, you would need to go to
http://enforcement.xbox.com

Investigates can take time, so you could be suspended for something that happened weeks ago.

Hey there Bagmanguz,

As stated by our ambassador team, We are sorry to hear about any issues you may be having due to an enforcement action.
Unfortunately as this is forum support, you will not be able to reach the enforcement team here, and
we wouldn't be able to assist further.



Also we would recommend to take a
look at Microsoft’s Code of Conduct Explained
for Xbox Live Customers.

Please visit our
Code of Conducton
the enforcement site to find out how to stay safe.

We'll be locking the thread as this has no further resolution and in an effort to prevent repetitive answers.
If you ever require any help with any other issues please feel free to
Start
a New Threadfor further assistance.