Banned Account Question

JesusWuzzAJew · Nov 26, 2015

Hello,

I just chatted to an online ambassador and was linked here to ask my question.

My problem is that my account was banned a few years ago for reasons I understand. The account was on my Xbox a few days ago and now it is completely gone, it just dissapeared. I didn't delete it or anything, no one else was on my console.
Now I can't recover my account because of it being banned. Now I understand I was banned permanently and I did wrong. I don't even care about playing on Live again with this account, I already made a new Xbox Live account. I would just like to be able to play
all my games on this account. I spent a ton of time and money onto this account and would just like to continue playing them offline. So if there is any way for you nice people to allow me to somehow be able to recover my account would be much appreciated.

Thanks.

:)

turk3y · Nov 26, 2015

What happens to your games if you get banned on an XB One

that is the same as it is now, if you manage to break the rules so badly its a lifetime account ban you loose everything jn that account.

for a modified console its the console that is banned, I think you have to involved in active game code hacking or account phishing or other be involved in nasty completely ruin live for others areas to get a perm ban for your actual gamer account, hey are never clear on why accounts are banned tho

ProSebbyHD · Nov 26, 2015

Xbox Live Perma Ban (Unban)

is it possible to unban an account as mine was marketplace fraud for things a hacker did. I have the account for like 5 years now and all the account on it is gone. can you report the account enough for the ban to be overwritten and cancelled. If so can you please report Pro5ebsterHD on xbox it would really help me out with the ban thanks.

LORD AlMIGHTY6 · Nov 26, 2015

SO sorry to hear about your problem but no one here can help you. IF your has been please post that issue

In the ban account section which is section 9. They would be able to better serve you about your ban account.

bowski477 · Oct 31, 2018

Recovering an account requires the account being online (unless it's backed up on a usb or another form of memory). If the account has been banned you forfeit any of the purchases on it. Sorry.
Microsoft’s Code of Conduct Explained for Xbox Live Customers

noname_962

Can't they somehow revoke my access to it? It was really an accident. I bought games legitly for years

bowski477

Recovering an account requires the account being online (unless it's backed up on a usb or another form of memory). If the account has been banned you forfeit any of the purchases on it. Sorry.
http://www.xbox.com/en-US/Legal/CodeOfConduct?xr=footnav

LORD AlMIGHTY6

SO sorry to hear about your problem but no one here can help you. IF your has been please post that issue

In the ban account section which is section 9. They would be able to better serve you about your ban account.

SteveJoseph1

L4c3rd4 is partially right until Q3. It does violate the terms of service to to bypass region restrictions so you are at risk for being banned. The enforcement team would be the ones to determine if it would be a permanent or temporary suspension so we can't day 100%, but I do believe it's consider marketplace theft and is usually permanent.

So based on what have been said, did my second account commit any violations when I downloaded the game from the store because old account which I purchase the game is the home account ?

L4c3rd4

Hello dear Gamer, first it's a pleasure to be able to help you today.

My name is Vinicius.

I am a gamer and independent advisor on the XBOX community platform.

Hey Steve, how are you today? Hope you're doing well.

So, answering the questions:

Q1: No, what you could do is just put your account that has the game purchased at, as the home xbox on your console, that way, you're not going to have any problems, because you will be doing a gameshare.

Q2: Probably you will not be banned, and if you close your first account, the game (digital one) you will lose it. But if you don't care, and have the Disc, no problem.

Q3: You not get banned because of this. But the issue with buying games or contents in another region, is that you're going to have to change the region every time in order to access the contents you bought on that particular region.

Banned Account Question