Bank processed purchase but it doesn't appear on Xbox

Discus and support Bank processed purchase but it doesn't appear on Xbox in XBoX Sales and Promo to solve the problem; Hello, I've just purchased the add-on for Destiny 2 (Shadow Keep) for 20.99€ (currently 40% discount), but at the end of the ordering process... Discussion in 'XBoX Sales and Promo' started by PLASMAVERSE, Nov 25, 2019.

  1. PLASMAVERSE
    PLASMAVERSE Guest

    Bank processed purchase but it doesn't appear on Xbox


    Hello,

    I've just purchased the add-on for Destiny 2 (Shadow Keep) for 20.99€ (currently 40% discount), but at the end of the ordering process (https://www.microsoft.com/de-de/p/d...activetab=pivot:regionofsystemrequirementstab)

    there seemed to be some kind of glitch.

    I checked my bank immediately afterwards and the purchase was processed by the bank and the money transferred. But the game does not appear on my account at all.

    Thanks for help!

    :)
     
    PLASMAVERSE, Nov 25, 2019
    #1
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Bank processed purchase but it doesn't appear on Xbox