bank issues

Discus and support bank issues in XBoX on Consoles to solve the problem; hi all , I purchased a new xbox one over Christmas and got a years subscription ,, I used to have an xbox 360 and I paid monthly subscription on that... Discussion in 'XBoX on Consoles' started by Thegreyman85, Jan 30, 2017.

  1. Thegreyman85
    Thegreyman85 Guest

    bank issues


    hi all , I purchased a new xbox one over Christmas and got a years subscription ,, I used to have an xbox 360 and I paid monthly subscription on that via my partners bank ,, we have tried to cancel the subscription but she is still getting charged ? ,now
    I have a little problem I cant remember my old gamer tag and old email and password , so I can telephone Microsoft and cancel it that way ,,any ideas on how to recover my details , thanks in advance for any reply

    :)
     
    Thegreyman85, Jan 30, 2017
    #1
  2. Mister Getafix
    Mister Getafix Guest
    Bank issues

    Hi there!

    Sorry for the delayed response, were you able to get access finally?

    It can take a while for that access to get fully set up but you should be all set now. Let us know if you are still running into issues accessing the Bank!
     
    Mister Getafix, Jan 30, 2017
    #2
  3. CrystaL SorcerY
    CrystaL SorcerY Guest
    Bank issues

    hello, I am a newly joined xbox ambassador.

    I have been waiting 3 days, and i still have been unable to receive any new bank tickets. Could i have some help to figure this out, please.
     
    CrystaL SorcerY, Jan 30, 2017
    #3
  4. Miss Ghidorah
    Miss Ghidorah Guest

    bank issues

    Miss Ghidorah, Jan 30, 2017
    #4
  5. Mister Getafix Win User

    Bank issues

    Hi there!

    Sorry for the delayed response, were you able to get access finally?

    It can take a while for that access to get fully set up but you should be all set now. Let us know if you are still running into issues accessing the Bank!
  6. Miss Ghidorah Win User

    bank issues

  7. BrownBearWes91 Win User

    Can't authorize the selected payment option!

    Contacted support twice, said it was a bank issue, contacted bank, account is fine so it's something on MS's end.
  8. ngocphi Win User

    Regarding Xbox Live Gold Subscription Cancellation

    btw remeber that if you do not live in the US

    it can take upto 1-2 weeks after the refund is issued by ms before your bank proccesses it

    like all banks they only do proccessing in batches

    even US banks can take 1 week

    it can take ms 72hours to issue the refund checked in billing.microsoft.com and then the rest is upto your bank
  9. ngocphi Win User

    Changed recurring bill for gamepass and now it's canceled.

    If you canceled then you have to wait till your bank processes the refund

    It takes upto 72 hours to issue and then 5-7 business days for your bank tk actually issue it
Thema:

bank issues

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