banishment problem

hello im french so I don't speak english very well ^^

three days ago I was banned because I had a modded xbox avatar

I have contacted the enforcement service and they told that if I change my avatar within 30 days of the date of the message that i've received

and If the modifications persist after that time, the account will be permanently suspended.

But I can't change my avatar because I can't acces to my account on the xbox live!

so I wonder how I can change my avatar and how the enforcement team can see it

this is the original message of the enforcement team:

I hope someone will help me ^^

If you have been directed to this webpage, you received a message indicating that your account is currently modified in violation of the Microsoft Services Agreement and Microsoft's
Code of Conduct Explained for Xbox Live Customers. This means that your account’s profile has been tampered with and has modifications that can only be obtained through the use of unauthorized software. Account tampering includes, but isn’t limited to
the unauthorized modification of:

• Avatar colors
• Xbox Live tenure
• Saved game data
• Gamerscore or achievements
• Certain in-game items, perks, bonuses or experience level

Though this activity can warrant an immediate permanent suspension from Xbox Live, in the interest of compassion XBLPET is offering a one-time opportunity to correct the modifications.

These changes must be made within 30 days of the date of the message that you received. If the modifications persist after that time, the account will be permanently suspended.



How do I correct my account’s modifications?
To prevent enforcement action, you must reverse all account modifications. If you modified your account’s avatar, you may revert to a default avatar. To change your avatar on Xbox.com:

1. Sign in to Xbox.com with the affected account.
2. Select Profile.
3. Select Customize profile.
4. Select Customize avatar.
5. Select Choose new avatar.
6. Pick the desired avatar, and select Save.

If you enabled other account or profile modifications, open the software you used to make the changes and reverse or remove any unauthorized modifications. After removing the modifications, immediately discontinue use of the software.

:)

 

Banishment

Sorry it took me so long to reply back, I had to get to a PC as posting via the xbox one was becoming a pain.

"I have been on these forums since they started,about 2002/2003,from when I was a xbox live beta tester." - That says a whole heap and explains why you'll jump through hoops to defend MS's actions even going so far as to view ads by MS as. "not ads but notifications."

"They stopped using the forums so they could help people on a more personal & one to one basis & due to privacy." ~ Sorry, but that don't wash. As for 'Privacy' - Proper Names being displayed when setting up an Xbox One for the first time displays your proper
name without your input forcing those who actually want Privacy to go into settings to change it.

The real reason enforcement stopped using the forums is I posted earlier.

" not one of your usual conspiracy theories." ~ Name calling yet again? Why do you feel compelled to resort to posting such ilk? Is it because my opposing with every breath that which you support with every breath makes you feel uncomfortable? - I've said
it from even before "day one" that I oppose 'that which governs xbox." and these enforcement actions is nothing more than MS's way of forcing their morals onto you regardless of your Personal, Religious, Political, or Secular sense of Morality. And they "threaten"
your use of your very purchases to do so. Do they not?

"As for someone saying they are going to PlayStation,the only reason people post this is that they think someone from Microsoft will beg them to stay.

The op isn't being forced to do anything.If they are getting suspended then it's down to them.All they have to do is follow some simple rules" ~ MS is "begging people to stay." They MS) think that a more powerful console will do the trick. However, they
will find out that that too will not work. And the OP is being forced. What do you think. "Enforcement" is set up to do? Is it not to FORCE you to dot every I and cross every T (Conform) to MS's sense of morality? If you can't do that then what? Account etc
permabans correct? How mans bans thus far for the OP? 2 is what I read. how many more to go before the OP is permabanned? - Yet you do not call that being forced?

Disclaimer: I, meaning ME PERSONALLY. I'm not rich, heck I can't even afford my electric bill sometimes but regardless of finances, and yes, MS would love nothing more than to permaban me for "Speaking out." Yet my sense of morality compels me to defend,
not the actions of the OP, but the reactions of MS's Xbox division. I've seen countless times enforcement being asked. "What specifically did I do." and all they got from enforcement for an answer is the same old copy and paste reply. Yet, now they have a
separate site for "privacy" where everything is kept "private" in other words. One on One where You the public can no longer view the actions (OP) nor the reactions (Enforcement) and judge for yourself what it was that not only caused the infraction, but what
enforcement's penalty for doing so actually was.

The only reason for keeping this "private" is not to shield the gamer, if that were the case then MS wouldn't have allowed. Proper Names to be displayed, but rather enforcement (Actually Microsoft) from any and all PUBLIC embarrassment.

 

banishment

Hello

I am contacting you to challenge a ban I received today at 1 o'clock in the morning that I would have threatened players when I have been banned from comunications for 2 days until 21/10/2017 and that I ' have done nothing to deserve it

and the ban I want to challenge me block all the multiplayer content from today 0:52 until 23/10/2017 in order to play online

I hope you can remove the total ban

friendly; paige

 

Hello are you able to log into your affected account on xbox.com?

 

yes I can but it take me to the enforcement page

 

Hi,

This is also discussed on the french forums, so he means when he clicked on his profile (upper right corner) he was redirected to the Enforcement site and unable to modify the avatar.

 

the gamertag of my banned account : ArNizoX

 

ah and I'm sorry to not have respect the forum rules in my first comment ^^

as you can see the enforcement gave me a chance to repair my error and debanned my affected account I will love to use this chance but I can't because I can't do anything on my banned account except see why I was banned...this is a little problematic no?

I Hope you will answer shortly and fix the problem so I could play again with my friend on the xbox live.^^

 

Hey ArNizoX 2.

While the Xbox forums team here cannot assist or affect any Enforcement actions that have already been put in place, I do recommend checking your email that's associated to your main account for further information.