banimento [Edit - Translation] - Banishment

JulianoGonçalves1 · Feb 16, 2019

Boas-vindas, não entendi o motivo do banimento do meu consoles sendo q

como devo proceder?

[Edit - Translation] - Welcome, I did not understand the reason for the ban on my consoles being q

how should I proceed?

:)

XBF Chris J

Hello Juliano,

Thank you for posting here on the Xbox forums. Unfortunately, no one on the forums would be able to see the reason for your ban/suspension. For all inquires, visit our
Enforcement website.

Thank you

XBF Nestor S

Hey there Juliano,

We are sorry to hear about any issues you may be having due to an enforcement action. Unfortunately as this is forum support, you will not be able to reach
the enforcement team here, and we wouldn't be able to assist further.

Also we would recommend to take a look at
Microsoft’s Code of Conduct Explained for Xbox Live Customers.

Please visit our Code of Conducton
the enforcement site to find out how to stay safe.

We'll be locking the thread as this has no further resolution and in an effort to prevent repetitive answers.
If you ever require any help with any other issues please feel free to come back to the Xbox Forums for further assistance.

Darkhawk Ninja

I want to add one thing to the previous response. Once you log in at the enforcement website, you have the ability to submit a case review to appeal the suspension/ban. I hope that helps. Otherwise, as Chris J said, we cannot help further here in the forums.

KindGryphon

I want to add one thing to the previous response. Once you log in at the enforcement website, you have the ability to submit a case review to appeal the suspension/ban. I hope that helps. Otherwise, as Chris J said, we cannot help further here in
the forums.

Console bans are not eligible for case reviews. Only account bans are.

Misses Quinzel

Hey, Mattheus!

We are unable to comment on any Enforcement actions taken against accounts or consoles. If you have an active account suspension or a permanent suspension from within the last 12 months, you can submit a Case
Review to the Policy Enforcement team. If you have a console suspension, this does not qualify for Case Review, however your Microsoft Account email should have been sent an email detailing the suspension information.

If you need assistance with any other support issue, be sure to post up a new detailed thread so that our community can work on helping you out. Thanks for understanding!

--------------------------------------

Xbox Forums Staff

Be sure to check out the Xbox Forum Guidelines and if you're a member of the Xbox Insider Program, check out the Xbox
Insider Program Forums for help with Insider Program troubleshooting.

banimento [Edit - Translation] - Banishment