Banimento[Ban]

Hello KauanRibeiro,

Thank you for your post. I understand you are concerned with redeeming digital games on your Xbox One. If you redeem a code on the Microsoft store and it grants you content, the content will always be on your account.

I hope this information helps.

Unfortunately here at the Forum we are unable to resolve ban cases. I suggest you visit https://enforcement.xbox.com/

Hi HeadFthrasher,

Thanks for your post. I understand you have recently received an enforcement action on your account. The
Enforcement website is the sole source for information on enforcement actions, this forum is specifically for troubleshooting technical issues with Xbox Console and games for them
alongside games on Windows 10.

Thanks for understanding.

Hi Gabriel,



Thank you for bringing this to our attention. Unfortunately, you will not be able to reach the enforcement team here on the forums. I recommend visiting our Enforcement website for all info regarding Bans/Suspensions.



If you were suspended for longer than a day you can also submit a case review from the same website.



To see how to submit a case review, please check out the following link:

https://enforcement.xbox.com/en-US/home/howto?length=4#sub-topic0-6



I hope this helps.

Brad

Hi Gabriel,

Thank you for bringing this to our attention. Unfortunately, you will not be able to reach the enforcement team here on the forums. I recommend visiting our Enforcement website for all info regarding Bans/Suspensions.

If you were suspended for longer than a day you can also submit a case review from the same website.

To see how to submit a case review, please check out the following link:

https://enforcement.xbox.com/en-US/home/howto?length=4#sub-topic0-6

I hope this helps.

Brad

quando vou no link de histórico solicitado na página que você enviou, não aparece o martelo laranja que é mencionado, aparece duas mãos em laranja, clico nelas e não aparece a opção de solicitar revisão.