Baneo de xbox ¿Que puedo hacer ? [ Xbox ban What can I do?]

Hola ! miren lo que pasa es que hace ya un tiempo prendi mi consola xbox 360 y pues me decia que yo habia sido baneada pero quisiera saber que hago? ya que fui baneada sin razon,ya que yo no juego en mi consola y no tengo juegos y lo unico que hacia era
escuchar musica en youtube y me parece un poco injusto no poder hacer nada ni jugar ni esuchar musica ni ver videos y lo que no entiendo es por que no se me notifico y la razon del baneo ya que no veo por que lo hicieron

Translation: [ Hello!
Look what happens is that some time ago I turned on my Xbox 360 console and it told me that I had been banned but I would like to know what I'm doing?
Since I was banned without reason, since I do not play on my console and I do not have games and the only thing I did was listen to music on YouTube and I think it's a little unfair not to do anything or play
or listen to music or watch videos and what I do not understand is because
I was not notified and the reason for the ban since I do not see why they did it ]

:)

 

Xbox one

mi consola de Xbox one no pasa de la pantalla verde que puedo hacer o que le pasa?

 

Prepaid 12 Month Xbox Live Gold Card does not work

yo no puedo comprar gold , y cundo compre una tarjeta de 12 meses dice que ya esta usado. que puedo hacer???

 

Sorry, but no one here on the forums can address issues dealing with enforcement actions. Also The Enforcement team does not monitor the forums.

You will need to visit Xbox's enforcement page to find out any information about your current case.

Here are some links that might be useful for future reference.

Link 1: https://enforcement.xbox.com

Link 2: Xbox Enforcement | How Do I

Link 3: http://support.xbox.com/en-US/xbox-one/xbox-live/enforcement-on-xbox-live

Link 4: https://enforcement.xbox.com/Enforcement/ShowEnforcements

Link 5: Xbox Enforcement | Stay Safe

Link 6: Xbox Enforcement | How Do I