Ban

Hi ive finished my week ban and on the last day it said i have a 2 week ban for bad chat however i was banned from all communication and i tierd applying for the case however i keep on faling it . Please can you help . Also my account name is teleturburnator

:)

 

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It's not a permenant ban but those that have received a retail console early and connected it to the net have had it banned.

Xbox One shipped early by Target, one user gets a temporary ban by Microsoft | VG247

 

What happens to your games if you get banned on an XB One

that is the same as it is now, if you manage to break the rules so badly its a lifetime account ban you loose everything jn that account.

for a modified console its the console that is banned, I think you have to involved in active game code hacking or account phishing or other be involved in nasty completely ruin live for others areas to get a perm ban for your actual gamer account, hey are never clear on why accounts are banned tho

 

keep trying the case review,it's the only way.

 

Bans are retroactive, so the new 2 week ban could be from a past report that has now been reviewed and enforced. As denis97g said, you can keep trying the review case option as its the only way to have enforcement review the situation.

 

Hi are you sure it's not just a suspension rather than a ban? It takes longer then 2 weeks to get a decision. You may be stuck waiting unfortunately

 

Hi Josh,

Thanks for reaching out to us. Sorry to hear about that enforcement action. Looks like you took the correct approach to resolve this matter. For information about the ban, you would need to go to Enforcement website<https://enforcement.xbox.com/en-US>.
Only the enforcement team can deal with any bans or suspensions and the Forums and Xbox phone Support teams have no bearing on them.



Case Review Procedure



* Submit Case: You are about to submit a case for review. Please make sure to include any relevant information or facts before submitting.



* Under Review: Your case is currently under investigation by XBLPET.



* Need Info: XBLPET requires additional information from you. Please refer to the enforcement agent’s latest comment and submit additional details to continue the investigation. Note that not every case will require additional information
and/or discussion.



* Decision: The Case Review has completed. Please refer to the enforcement agent’s comments for additional information.



* Summary: The completed outcome of the Case Review, which you may refer to following the case’s closure.



You can check your Case Review status at any time by visiting your Enforcement History or Case Review History.



I hope this helps.

 

your only option is to successfully complete the review questionnaire, Usually though a ban won't be lifted or reduced.

Bans can also stack, So it is possible to receive another ban immediately after a current one ends if someone else reported you for a different offense.