ban appeal

That suggests the ban is 24hours, so no appeal available as by the time the appeal is dealt with, the ban will be over.

Hope this helps

Whether the ban was false or not false, you will need to appeal any bans (if available to appeal) at the Enforcement website:

https://enforcement.xbox.com/en-GB

That is the only place that bans can be appealed...no-one on here can help nor can customer support

As the account was banned so long ago it wont show on the enforcement site as itwas banned before the enforcement site existed.

Even if it did you wouldn't be able to appeal it as you need to appeal any enforcement action within a year of it being issued.

10 years ago you would of had to appeal it on the old xbox forums.

There's no way to appeal the ban now so the account will remain banned.

To appeal a ban, visit the
Xbox LIVE ban appeal forum.

Comm bans of 1-2 days usually aren't appealable as, by the time someone looks into the appeal, the ban is likely to have already concluded